HARTFORD UNDERWRITERS INSURANCE COMPANY
Evaluate Texas Auto Insurance by HARTFORD UNDERWRITERS INSURANCE COMPANY
Total Policies
244
(2023)Total Complaints
6
2018-PresentConfirmed Complaints
2
2018-Present2023: 0
Complaint Index
0.00
Resolution Time Distribution
0
Under 30 Days0
30-60 Days2
60-90 Days4
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 2 | 116.0 days |
Business Auto | 4 | 116.0 days |
Truckers Policy | 0 | 0.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
Aug. 21, 2024 | Settlement | Automobile | Company Position Upheld; Claim Settled; Contract Language/Legal Issue | Pending | Not Confirmed |
Aug. 1, 2024 | Claim Delays | Automobile | Claim Settled; Contract Language/Legal Issue; Information Furnished | Pending | Not Confirmed |
Nov. 4, 2019 | Claim Delays | Automobile | Additional Monies Received | Pending | Confirmed |
Aug. 15, 2018 | Claim Delays | Automobile | Contract Language/Legal Issue; Question of Fact | Pending | Not Confirmed |
Aug. 2, 2018 | Settlement | Automobile | Additional Monies Received | Pending | Confirmed |
April 17, 2018 | Claim Delays | Automobile | Claim Settled | Pending | Not Confirmed |