Hartford Fire Insurance Company

Evaluate Texas Auto Insurance by Hartford Fire Insurance Company

Compare with Others
Total Policies

45,354

(2024)
Total Complaints

16

2018-Present
Confirmed Complaints

1

2018-Present
2024: 1
Complaint Index

0.21

Resolution Time Distribution

9

Under 30 Days

2

30-60 Days

3

60-90 Days

2

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 5 28.0 days
Business Auto 11 50.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
June 14, 2024 Claim Delays Automobile Additional Payment Expected; Information Furnished; Corrective Action Taken Pending Confirmed
Feb. 15, 2024 Claim Delays Automobile Question of Fact; Information Furnished; Additional Monies Received Pending Not Confirmed
Dec. 4, 2023 Claim Denial Automobile Additional Payment Expected; Question of Fact Pending Not Confirmed
Oct. 2, 2023 Premium Automobile Information Furnished; Company Position Upheld Pending Not Confirmed
Aug. 4, 2023 Settlement Automobile Company Position Upheld; Question of Fact; Information Furnished Pending Not Confirmed
April 10, 2023 Claim Delays Automobile Information Furnished; Additional Monies Received Pending Not Confirmed
Jan. 5, 2023 Settlement Automobile Additional Payment Expected; Information Furnished; Company Position Upheld Pending Not Confirmed
Dec. 1, 2022 Claim Delays Automobile Complaint Withdrawn; Claim Settled Pending Not Confirmed
Oct. 25, 2022 Claim Delays Automobile Additional Payment Expected; Question of Fact Pending Not Confirmed
Oct. 27, 2021 Claim Delays Automobile Contract Language/Legal Issue; Additional Payment Expected; Question of Fact Pending Not Confirmed
Oct. 18, 2021 Claim Delays Automobile Company Position Upheld; Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
Aug. 12, 2021 Settlement Automobile Additional Payment Expected; Question of Fact Pending Not Confirmed
April 8, 2020 Claim Delays Automobile Additional Monies Received; Complaint Withdrawn; Claim Settled Pending Not Confirmed
April 7, 2020 Claim Delays Automobile Additional Payment Expected; Contract Language/Legal Issue Pending Not Confirmed
March 9, 2020 Claim Denial Automobile Additional Monies Received Pending Not Confirmed