Hartford Fire Insurance Company
Evaluate Texas Auto Insurance by Hartford Fire Insurance Company
Total Policies
38,845
(2023)Total Complaints
16
2018-PresentConfirmed Complaints
1
2018-Present2023: 0
Complaint Index
0.00
Resolution Time Distribution
9
Under 30 Days2
30-60 Days3
60-90 Days2
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 5 | 28.0 days |
Business Auto | 11 | 50.0 days |
Truckers Policy | 0 | 0.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
June 14, 2024 | Claim Delays | Automobile | Additional Payment Expected; Corrective Action Taken; Information Furnished | Pending | Confirmed |
Feb. 15, 2024 | Claim Delays | Automobile | Question of Fact; Information Furnished; Additional Monies Received | Pending | Not Confirmed |
Dec. 4, 2023 | Claim Denial | Automobile | Question of Fact; Additional Payment Expected | Pending | Not Confirmed |
Oct. 2, 2023 | Premium | Automobile | Company Position Upheld; Information Furnished | Pending | Not Confirmed |
Aug. 4, 2023 | Settlement | Automobile | Question of Fact; Company Position Upheld; Information Furnished | Pending | Not Confirmed |
April 10, 2023 | Claim Delays | Automobile | Information Furnished; Additional Monies Received | Pending | Not Confirmed |
Jan. 5, 2023 | Settlement | Automobile | Information Furnished; Additional Payment Expected; Company Position Upheld | Pending | Not Confirmed |
Dec. 1, 2022 | Claim Delays | Automobile | Claim Settled; Complaint Withdrawn | Pending | Not Confirmed |
Oct. 25, 2022 | Claim Delays | Automobile | Additional Payment Expected; Question of Fact | Pending | Not Confirmed |
Oct. 27, 2021 | Claim Delays | Automobile | Additional Payment Expected; Contract Language/Legal Issue; Question of Fact | Pending | Not Confirmed |
Oct. 18, 2021 | Claim Delays | Automobile | Question of Fact; Company Position Upheld; Contract Language/Legal Issue | Pending | Not Confirmed |
Aug. 12, 2021 | Settlement | Automobile | Additional Payment Expected; Question of Fact | Pending | Not Confirmed |
April 8, 2020 | Claim Delays | Automobile | Claim Settled; Complaint Withdrawn; Additional Monies Received | Pending | Not Confirmed |
April 7, 2020 | Claim Delays | Automobile | Additional Payment Expected; Contract Language/Legal Issue | Pending | Not Confirmed |
March 9, 2020 | Claim Denial | Automobile | Additional Monies Received | Pending | Not Confirmed |