HARTFORD ACCIDENT AND INDEMNITY COMPANY

Evaluate Texas Auto Insurance by HARTFORD ACCIDENT AND INDEMNITY COMPANY

Total Policies

1,392

(2023)
Total Complaints

9

2018-Present
Confirmed Complaints

1

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

4

Under 30 Days

2

30-60 Days

0

60-90 Days

3

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 4 45.0 days
Business Auto 5 67.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Feb. 27, 2024 Claim Delays Automobile Information Furnished; Question of Fact; Company Position Upheld Pending Not Confirmed
July 21, 2023 Claim Delays Automobile Additional Payment Expected; Question of Fact Pending Not Confirmed
Sept. 28, 2022 Settlement Automobile Additional Monies Received; Information Furnished; Additional Payment Expected Pending Not Confirmed
March 31, 2022 Claim Delays Automobile Claim Settled Pending Not Confirmed
Oct. 15, 2020 Claim Delays Automobile Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
June 14, 2019 Claim Denial Automobile Additional Monies Received Pending Not Confirmed
April 9, 2019 Claim Delays Automobile Question of Fact Pending Not Confirmed
Jan. 15, 2019 Claim Delays Automobile Corrective Action Taken Pending Confirmed
April 24, 2018 Claim Delays Automobile Claim Settled Pending Not Confirmed