HARTFORD ACCIDENT AND INDEMNITY COMPANY
Evaluate Texas Auto Insurance by HARTFORD ACCIDENT AND INDEMNITY COMPANY
Total Policies
1,392
(2023)Total Complaints
9
2018-PresentConfirmed Complaints
1
2018-Present2023: 0
Complaint Index
0.00
Resolution Time Distribution
4
Under 30 Days2
30-60 Days0
60-90 Days3
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 4 | 45.0 days |
Business Auto | 5 | 67.0 days |
Truckers Policy | 0 | 0.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
Feb. 27, 2024 | Claim Delays | Automobile | Information Furnished; Question of Fact; Company Position Upheld | Pending | Not Confirmed |
July 21, 2023 | Claim Delays | Automobile | Additional Payment Expected; Question of Fact | Pending | Not Confirmed |
Sept. 28, 2022 | Settlement | Automobile | Additional Monies Received; Information Furnished; Additional Payment Expected | Pending | Not Confirmed |
March 31, 2022 | Claim Delays | Automobile | Claim Settled | Pending | Not Confirmed |
Oct. 15, 2020 | Claim Delays | Automobile | Contract Language/Legal Issue; Question of Fact | Pending | Not Confirmed |
June 14, 2019 | Claim Denial | Automobile | Additional Monies Received | Pending | Not Confirmed |
April 9, 2019 | Claim Delays | Automobile | Question of Fact | Pending | Not Confirmed |
Jan. 15, 2019 | Claim Delays | Automobile | Corrective Action Taken | Pending | Confirmed |
April 24, 2018 | Claim Delays | Automobile | Claim Settled | Pending | Not Confirmed |