HALLMARK SPECIALTY INSURANCE COMPANY

Evaluate Texas Auto Insurance by HALLMARK SPECIALTY INSURANCE COMPANY

Compare with Others
Total Policies

197

(2023)
Total Complaints

13

2018-Present
Confirmed Complaints

0

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

4

Under 30 Days

4

30-60 Days

2

60-90 Days

3

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 2 14.0 days
Business Auto 9 53.0 days
Truckers Policy 2 115.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Sept. 21, 2023 Claim Delays Automobile Question of Fact; Additional Payment Expected Pending Not Confirmed
Jan. 17, 2023 Claim Delays Automobile Company Position Upheld; Information Furnished Pending Not Confirmed
Feb. 23, 2022 Claim Delays Automobile Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
Feb. 9, 2022 Claim Denial Automobile Question of Fact Pending Not Confirmed
Nov. 30, 2021 Claim Delays Automobile Claim Settled Pending Not Confirmed
Sept. 28, 2021 Claim Delays Automobile Information Furnished; Additional Payment Expected Pending Not Confirmed
April 7, 2020 Claim Delays Automobile Company Position Upheld; Contract Language/Legal Issue Pending Not Confirmed
Feb. 11, 2019 Other Automobile Information Furnished Pending Not Confirmed
Feb. 8, 2019 Claim Delays Automobile Information Furnished Pending Not Confirmed
Nov. 14, 2018 Claim Delays Automobile Contract Language/Legal Issue Pending Not Confirmed
Sept. 4, 2018 Premium Automobile Contract Language/Legal Issue Pending Not Confirmed
Aug. 31, 2018 Claim Delays Automobile Contract Language/Legal Issue Pending Not Confirmed
March 7, 2018 Other Automobile Contract Language/Legal Issue Pending Not Confirmed