GuideOne Insurance Company

Evaluate Texas Auto Insurance by GuideOne Insurance Company

Compare with Others
Total Policies

1,537

(2023)
Total Complaints

4

2018-Present
Confirmed Complaints

0

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

0

Under 30 Days

1

30-60 Days

1

60-90 Days

2

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 0 0.0 days
Business Auto 4 90.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Sept. 16, 2024 Claim Delays Automobile Contract Language/Legal Issue; Claim Settled; Company Position Upheld Pending Not Confirmed
March 12, 2024 Claim Delays Automobile Information Furnished; Contract Language/Legal Issue; Company Position Upheld Pending Not Confirmed
Jan. 14, 2022 Claim Delays Automobile Company Position Upheld; Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
Oct. 2, 2019 Settlement Automobile Question of Fact Pending Not Confirmed