GREENWICH INSURANCE COMPANY

Evaluate Texas Auto Insurance by GREENWICH INSURANCE COMPANY

Total Policies

142

(2023)
Total Complaints

6

2018-Present
Confirmed Complaints

0

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

2

Under 30 Days

2

30-60 Days

1

60-90 Days

1

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 1 109.0 days
Business Auto 5 43.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Dec. 19, 2023 Claim Delays Automobile Information Furnished; Claim Settled Pending Not Confirmed
May 12, 2022 Settlement Automobile Company Position Upheld Pending Not Confirmed
Aug. 30, 2021 Claim Delays Automobile Additional Payment Expected Pending Not Confirmed
May 12, 2021 Settlement Automobile Claim Settled Pending Not Confirmed
Aug. 14, 2020 Claim Delays Automobile Claim Settled; Additional Monies Received Pending Not Confirmed
April 21, 2020 Claim Delays Automobile Question of Fact Pending Not Confirmed