Great Northern Insurance Company
Evaluate Texas Auto Insurance by Great Northern Insurance Company
Total Policies
1,504
(2023)Total Complaints
5
2018-PresentConfirmed Complaints
0
2018-Present2023: 0
Complaint Index
0.00
Resolution Time Distribution
1
Under 30 Days2
30-60 Days1
60-90 Days1
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 2 | 29.0 days |
Business Auto | 3 | 77.0 days |
Truckers Policy | 0 | 0.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
June 26, 2024 | Claim Delays | Automobile | Question of Fact; Additional Payment Expected; Information Furnished | Pending | Not Confirmed |
June 24, 2023 | Claim Delays | Automobile | Claim Settled; Question of Fact; Contract Language/Legal Issue | Pending | Not Confirmed |
Oct. 30, 2020 | Claim Denial | Automobile | Contract Language/Legal Issue | Pending | Not Confirmed |
Aug. 21, 2019 | Customer Service | Automobile | Question of Fact; Company Position Upheld | Pending | Not Confirmed |
Aug. 15, 2019 | Claim Delays | Automobile | Claim Settled | Pending | Not Confirmed |