Great Northern Insurance Company

Evaluate Texas Auto Insurance by Great Northern Insurance Company

Compare with Others
Total Policies

1,504

(2023)
Total Complaints

5

2018-Present
Confirmed Complaints

0

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

1

Under 30 Days

2

30-60 Days

1

60-90 Days

1

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 2 29.0 days
Business Auto 3 77.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
June 26, 2024 Claim Delays Automobile Question of Fact; Additional Payment Expected; Information Furnished Pending Not Confirmed
June 24, 2023 Claim Delays Automobile Claim Settled; Question of Fact; Contract Language/Legal Issue Pending Not Confirmed
Oct. 30, 2020 Claim Denial Automobile Contract Language/Legal Issue Pending Not Confirmed
Aug. 21, 2019 Customer Service Automobile Question of Fact; Company Position Upheld Pending Not Confirmed
Aug. 15, 2019 Claim Delays Automobile Claim Settled Pending Not Confirmed