GREAT LAKES REINSURANCE (U.K.) SE

Evaluate Texas Auto Insurance by GREAT LAKES REINSURANCE (U.K.) SE

Compare with Others
Total Policies

None

(2023)
Total Complaints

10

2018-Present
Confirmed Complaints

0

2018-Present
2023: None
Complaint Index

Resolution Time Distribution

1

Under 30 Days

1

30-60 Days

5

60-90 Days

3

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 1 44.0 days
Business Auto 4 89.0 days
Truckers Policy 5 73.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Nov. 30, 2023 Claim Denial Automobile Company Position Upheld; Contract Language/Legal Issue Pending Not Confirmed
Nov. 21, 2023 Customer Service Automobile Contract Language/Legal Issue; Company Position Upheld Pending Not Confirmed
Nov. 7, 2023 Claim Delays Automobile Question of Fact; Claim Settled Pending Not Confirmed
April 24, 2023 Claim Delays Automobile Additional Monies Received; Additional Payment Expected; Question of Fact Pending Not Confirmed
March 23, 2023 Claim Delays Automobile Contract Language/Legal Issue; Information Furnished; Company Position Upheld Pending Not Confirmed
June 22, 2022 Claim Denial Automobile Company Position Upheld; Question of Fact; Contract Language/Legal Issue Pending Not Confirmed
Feb. 16, 2022 Claim Denial Automobile Information Furnished; Contract Language/Legal Issue; Company Position Upheld Pending Not Confirmed
Jan. 9, 2021 Other Automobile Contract Language/Legal Issue Pending Not Confirmed
April 1, 2019 Customer Service Automobile Contract Language/Legal Issue Pending Not Confirmed
Jan. 9, 2018 Premium Automobile Question of Fact Pending Not Confirmed