GOOSEHEAD INSURANCE AGENCY, LLC

Evaluate Texas Auto Insurance by GOOSEHEAD INSURANCE AGENCY, LLC

Compare with Others
Total Policies

None

(2023)
Total Complaints

67

2018-Present
Confirmed Complaints

22

2018-Present
2023: None
Complaint Index

Resolution Time Distribution

13

Under 30 Days

24

30-60 Days

18

60-90 Days

12

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 61 65.0 days
Business Auto 4 57.0 days
Truckers Policy 0 0.0 days
Other 2 113.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Jan. 17, 2025 Claim Delays Automobile Information Furnished Pending Not Confirmed
Oct. 1, 2024 Other Automobile Question of Fact; Information Furnished Pending Not Confirmed
Sept. 17, 2024 Premium Automobile Information Furnished; Company Position Upheld; Question of Fact Pending Not Confirmed
Aug. 26, 2024 Premium Automobile Corrective Action Taken Pending Confirmed
June 27, 2024 Other Automobile Question of Fact; Company Position Upheld; Information Furnished Pending Not Confirmed
May 10, 2024 Claim Delays Automobile Question of Fact Pending Not Confirmed
Feb. 26, 2024 Claim Delays Automobile Premium Refunded; Question of Fact; Information Furnished Pending Not Confirmed
Feb. 13, 2024 Claim Delays Automobile Information Furnished; Question of Fact Pending Not Confirmed
Feb. 8, 2024 Claim Delays Automobile Corrective Action Taken; Information Furnished Pending Confirmed
Jan. 31, 2024 Claim Delays Automobile Information Furnished; Corrective Action Taken Pending Confirmed
Jan. 25, 2024 Other Automobile Information Furnished; Company Position Upheld; Question of Fact Pending Not Confirmed
Dec. 22, 2023 Other Automobile Information Furnished; Question of Fact Pending Confirmed
Dec. 18, 2023 Claim Delays Automobile Corrective Action Taken; Information Furnished Pending Confirmed
Dec. 12, 2023 Claim Delays Automobile Information Furnished; Company Position Upheld Pending Not Confirmed
Nov. 29, 2023 Claim Delays Automobile Corrective Action Taken; Information Furnished Pending Confirmed