Go Insurance Company

Evaluate Texas Auto Insurance by Go Insurance Company

Compare with Others
Total Policies

None

(2023)
Total Complaints

149

2018-Present
Confirmed Complaints

82

2018-Present
2023: None
Complaint Index

Resolution Time Distribution

69

Under 30 Days

42

30-60 Days

34

60-90 Days

4

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 145 41.0 days
Business Auto 4 59.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Aug. 9, 2024 Claim Delays Automobile Information Furnished; Contract Language/Legal Issue Pending Confirmed
June 17, 2024 Claim Delays Automobile Information Furnished; Contract Language/Legal Issue Pending Confirmed
April 18, 2024 Claim Delays Automobile Information Furnished; Additional Payment Expected; Contract Language/Legal Issue Pending Confirmed
March 19, 2024 Claim Delays Automobile Information Furnished; Contract Language/Legal Issue; Additional Payment Expected Pending Confirmed
March 8, 2024 Claim Delays Automobile Additional Payment Expected; Contract Language/Legal Issue; Information Furnished Pending Confirmed
March 8, 2024 Claim Delays Automobile Contract Language/Legal Issue; Information Furnished; Additional Payment Expected Pending Confirmed
March 6, 2024 Claim Delays Automobile Contract Language/Legal Issue; Additional Payment Expected; Information Furnished Pending Confirmed
March 5, 2024 Claim Delays Automobile Additional Payment Expected; Information Furnished; Contract Language/Legal Issue Pending Confirmed
March 5, 2024 Claim Delays Automobile Additional Payment Expected; Question of Fact; Information Furnished Pending Confirmed
March 1, 2024 Claim Delays Automobile Question of Fact; Information Furnished Pending Confirmed
Feb. 29, 2024 Claim Delays Automobile Question of Fact; Information Furnished; Additional Payment Expected Pending Confirmed
Feb. 26, 2024 Claim Delays Automobile Contract Language/Legal Issue; Question of Fact; Information Furnished Pending Confirmed
Feb. 26, 2024 Claim Delays Automobile Information Furnished; Question of Fact; Additional Payment Expected Pending Confirmed
Feb. 22, 2024 Claim Delays Automobile Additional Payment Expected; Information Furnished; Question of Fact Pending Confirmed
Feb. 21, 2024 Claim Delays Automobile Insufficient Information; Contract Language/Legal Issue; Question of Fact Pending Confirmed