Germania Insurance Company

Evaluate Texas Auto Insurance by Germania Insurance Company

Compare with Others
Total Policies

1,628

(2023)
Total Complaints

43

2018-Present
Confirmed Complaints

0

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

17

Under 30 Days

7

30-60 Days

9

60-90 Days

10

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 42 56.0 days
Business Auto 1 47.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Nov. 20, 2024 Claim Delays Automobile Information Furnished Pending Not Confirmed
Sept. 9, 2024 Premium Automobile Information Furnished; Company Position Upheld; Contract Language/Legal Issue Pending Not Confirmed
Aug. 8, 2024 Premium Automobile Contract Language/Legal Issue; Information Furnished; Company Position Upheld Pending Not Confirmed
Aug. 1, 2024 Claim Delays Automobile Claim Settled; Information Furnished Pending Not Confirmed
July 24, 2024 Claim Denial Automobile Information Furnished; Company Position Upheld; Contract Language/Legal Issue Pending Not Confirmed
July 23, 2024 Settlement Automobile Company Position Upheld; Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
May 10, 2024 Claim Delays Automobile Information Furnished; Additional Payment Expected Pending Not Confirmed
April 19, 2024 Claim Delays Automobile Information Furnished; Additional Payment Expected Pending Not Confirmed
Jan. 2, 2024 Settlement Automobile Additional Payment Expected; Question of Fact; Information Furnished Pending Not Confirmed
Nov. 16, 2023 Claim Denial Automobile Question of Fact Pending Not Confirmed
Sept. 15, 2023 Settlement Automobile Question of Fact Pending Not Confirmed
Sept. 12, 2023 Premium Automobile Company Position Upheld; Information Furnished Pending Not Confirmed
Aug. 10, 2023 Claim Delays Automobile Information Furnished; Question of Fact Pending Not Confirmed
Aug. 3, 2023 Claim Delays Automobile Claim Settled; Information Furnished Pending Not Confirmed
July 13, 2023 Claim Delays Automobile Contract Language/Legal Issue; Additional Payment Expected; Question of Fact Pending Not Confirmed