Germania Fire & Casualty Company

Evaluate Texas Auto Insurance by Germania Fire & Casualty Company

Compare with Others
Total Policies

6,934

(2023)
Total Complaints

19

2018-Present
Confirmed Complaints

1

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

5

Under 30 Days

1

30-60 Days

3

60-90 Days

10

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 19 98.0 days
Business Auto 0 0.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
June 6, 2024 Settlement Automobile Information Furnished; Company Position Upheld Pending Not Confirmed
Feb. 16, 2024 Claim Denial Automobile Question of Fact; Contract Language/Legal Issue; Premium Refunded Pending Not Confirmed
Dec. 19, 2023 Claim Delays Automobile Claim Settled; Information Furnished Pending Not Confirmed
April 20, 2023 Other Automobile Information Furnished Pending Not Confirmed
Oct. 5, 2022 Claim Delays Automobile Contract Language/Legal Issue; Question of Fact; Information Furnished Pending Not Confirmed
March 10, 2022 Claim Delays Automobile Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
Feb. 23, 2022 Claim Delays Automobile Question of Fact; Contract Language/Legal Issue Pending Not Confirmed
Aug. 16, 2021 Claim Delays Automobile Additional Monies Received; Claim Settled Pending Not Confirmed
Aug. 2, 2021 Claim Denial Automobile Contract Language/Legal Issue; Company Position Upheld; Question of Fact Pending Not Confirmed
Jan. 22, 2020 Claim Delays Automobile Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
Oct. 17, 2019 Claim Delays Automobile Claim Settled Pending Not Confirmed
June 29, 2018 Customer Service Automobile Contract Language/Legal Issue Pending Not Confirmed
June 29, 2018 Claim Delays Automobile Question of Fact Pending Not Confirmed
March 22, 2018 Settlement Automobile Additional Monies Received; Claim Settled Pending Not Confirmed
Feb. 7, 2018 Claim Delays Automobile Question of Fact Pending Not Confirmed