Germania Farm Mutual Insurance Association

Evaluate Texas Auto Insurance by Germania Farm Mutual Insurance Association

Compare with Others
Total Policies

None

(2023)
Total Complaints

15

2018-Present
Confirmed Complaints

1

2018-Present
2023: None
Complaint Index

Resolution Time Distribution

5

Under 30 Days

5

30-60 Days

0

60-90 Days

5

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 15 61.0 days
Business Auto 0 0.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Aug. 30, 2024 Customer Service Automobile Information Furnished; Additional Payment Expected; Corrective Action Taken Pending Confirmed
July 9, 2024 Claim Delays Automobile Company Position Upheld; Contract Language/Legal Issue Pending Not Confirmed
Nov. 16, 2023 Settlement Automobile Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
May 16, 2023 Claim Delays Automobile Additional Monies Received; Question of Fact; Information Furnished Pending Not Confirmed
April 21, 2023 Other Automobile Question of Fact; Additional Payment Expected Pending Not Confirmed
April 4, 2023 Claim Delays Automobile Claim Settled; Question of Fact Pending Not Confirmed
Feb. 26, 2023 Settlement Automobile Additional Monies Received; Claim Settled Pending Not Confirmed
Jan. 9, 2023 Customer Service Automobile Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
Aug. 16, 2022 Claim Delays Automobile Insufficient Information Pending Not Confirmed
July 30, 2020 Other Automobile Information Furnished Pending Not Confirmed
Feb. 7, 2020 Customer Service Automobile Policy Not In Force; Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
May 29, 2019 Premium Automobile nan Pending Not Confirmed
March 22, 2019 Claim Delays Automobile Contract Language/Legal Issue Pending Not Confirmed
March 6, 2019 Claim Delays Automobile Contract Language/Legal Issue Pending Not Confirmed
July 20, 2018 Premium Automobile Contract Language/Legal Issue Pending Not Confirmed