GEICO Choice Insurance Company

Evaluate Texas Auto Insurance by GEICO Choice Insurance Company

Compare with Others
Total Policies

7,339

(2023)
Total Complaints

57

2018-Present
Confirmed Complaints

3

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

16

Under 30 Days

11

30-60 Days

12

60-90 Days

18

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 54 71.0 days
Business Auto 1 1.0 days
Truckers Policy 0 0.0 days
Other 2 71.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Aug. 2, 2024 Claim Denial Automobile Question of Fact; Company Position Upheld; Information Furnished Pending Not Confirmed
June 25, 2024 Other Automobile Corrective Action Taken; Information Furnished Pending Confirmed
June 12, 2024 Claim Delays Automobile Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
Feb. 26, 2024 Other Automobile Question of Fact; Company Position Upheld; Information Furnished Pending Not Confirmed
Feb. 8, 2024 Claim Delays Automobile Additional Payment Expected; Question of Fact Pending Not Confirmed
Jan. 11, 2024 Claim Delays Automobile Information Furnished; Contract Language/Legal Issue; Claim Settled Pending Not Confirmed
Oct. 11, 2023 Settlement Automobile Question of Fact; Company Position Upheld; Information Furnished Pending Not Confirmed
Aug. 22, 2022 Claim Delays Automobile Claim Settled; Additional Monies Received; Complaint Withdrawn Pending Not Confirmed
July 19, 2022 Customer Service Automobile Contract Language/Legal Issue; Information Furnished; Claim Settled Pending Not Confirmed
Dec. 15, 2021 Claim Delays Automobile Question of Fact; Company Position Upheld Pending Not Confirmed
Sept. 24, 2021 Customer Service Automobile Claim Settled Pending Not Confirmed
Sept. 21, 2021 Customer Service Automobile Information Furnished; Question of Fact Pending Not Confirmed
Aug. 24, 2021 Claim Delays Automobile Claim Settled Pending Not Confirmed
July 1, 2021 Customer Service Automobile Company Position Upheld; Contract Language/Legal Issue Pending Not Confirmed
June 15, 2021 Customer Service Automobile Additional Monies Received; Question of Fact Pending Not Confirmed