GEICO Casualty Company
Evaluate Texas Auto Insurance by GEICO Casualty Company
Total Policies
None
(2023)Total Complaints
23
2018-PresentConfirmed Complaints
2
2018-Present2023: None
Complaint Index
Resolution Time Distribution
5
Under 30 Days6
30-60 Days4
60-90 Days8
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 23 | 78.0 days |
Business Auto | 0 | 0.0 days |
Truckers Policy | 0 | 0.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
June 19, 2024 | Settlement | Automobile | Information Furnished; Company Position Upheld | Pending | Not Confirmed |
June 7, 2024 | Claim Delays | Automobile | Information Furnished; Contract Language/Legal Issue; Company Position Upheld | Pending | Not Confirmed |
April 4, 2024 | Settlement | Automobile | Question of Fact; Additional Payment Expected; Information Furnished | Pending | Not Confirmed |
April 24, 2023 | Premium | Automobile | Question of Fact; Contract Language/Legal Issue; Information Furnished | Pending | Not Confirmed |
Feb. 23, 2023 | Settlement | Automobile | Information Furnished | Pending | Not Confirmed |
Nov. 21, 2022 | Claim Denial | Automobile | Contract Language/Legal Issue; Information Furnished; Company Position Upheld | Pending | Not Confirmed |
Sept. 26, 2022 | Settlement | Automobile | Information Furnished; Question of Fact; Claim Settled | Pending | Not Confirmed |
July 11, 2022 | Customer Service | Automobile | Contract Language/Legal Issue; Question of Fact; Company Position Upheld | Pending | Not Confirmed |
Sept. 14, 2021 | Claim Delays | Automobile | Claim Settled; Additional Monies Received | Pending | Not Confirmed |
Sept. 14, 2020 | Claim Delays | Automobile | Question of Fact; Additional Payment Expected | Pending | Not Confirmed |
July 6, 2020 | Claim Delays | Automobile | Question of Fact; Contract Language/Legal Issue | Pending | Not Confirmed |
July 1, 2020 | Claim Delays | Automobile | Question of Fact | Pending | Not Confirmed |
Feb. 25, 2020 | Claim Delays | Automobile | Additional Monies Received; Claim Settled | Pending | Confirmed |
Dec. 11, 2019 | Claim Denial | Automobile | Question of Fact; Company Position Upheld | Pending | Not Confirmed |
Nov. 21, 2019 | Customer Service | Automobile | Question of Fact; Additional Payment Expected; Contract Language/Legal Issue | Pending | Not Confirmed |