GEICO Advantage Insurance Company

Evaluate Texas Auto Insurance by GEICO Advantage Insurance Company

Compare with Others
Total Policies

23,777

(2023)
Total Complaints

143

2018-Present
Confirmed Complaints

16

2018-Present
2023: 4
Complaint Index

2.98

Resolution Time Distribution

42

Under 30 Days

29

30-60 Days

31

60-90 Days

41

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 141 67.0 days
Business Auto 1 74.0 days
Truckers Policy 0 0.0 days
Other 1 70.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Oct. 29, 2024 Claim Delays Automobile Premium Refunded; Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
Aug. 27, 2024 Settlement Automobile Information Furnished; Claim Settled Pending Not Confirmed
June 4, 2024 Other Automobile Contract Language/Legal Issue; Company Position Upheld Pending Not Confirmed
April 23, 2024 Other Automobile Company Position Upheld; Contract Language/Legal Issue Pending Not Confirmed
March 22, 2024 Claim Delays Automobile Information Furnished; Additional Payment Expected; Question of Fact Pending Not Confirmed
March 5, 2024 Settlement Automobile Contract Language/Legal Issue; Claim Settled; Company Position Upheld Pending Not Confirmed
Feb. 28, 2024 Claim Delays Automobile Premium Refunded; Information Furnished; Corrective Action Taken Pending Confirmed
Feb. 20, 2024 Customer Service Automobile Information Furnished; Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
Oct. 19, 2023 Claim Delays Automobile Information Furnished; Corrective Action Taken Pending Confirmed
July 31, 2023 Claim Denial Automobile Question of Fact; Contract Language/Legal Issue; Additional Monies Received Pending Not Confirmed
May 31, 2023 Customer Service Automobile Information Furnished; Question of Fact Pending Not Confirmed
May 18, 2023 Claim Delays Automobile Claim Settled; Information Furnished; Question of Fact Pending Not Confirmed
May 16, 2023 Customer Service Automobile Information Furnished Pending Not Confirmed
April 24, 2023 Claim Delays Automobile Question of Fact; Additional Monies Received Pending Not Confirmed
April 3, 2023 Claim Delays Automobile Additional Payment Expected; Company Position Upheld; Additional Monies Received Pending Not Confirmed