GALLAGHER BASSETT SERVICES, INC.

Evaluate Texas Auto Insurance by GALLAGHER BASSETT SERVICES, INC.

Compare with Others
Total Policies

None

(2023)
Total Complaints

30

2018-Present
Confirmed Complaints

4

2018-Present
2023: None
Complaint Index

Resolution Time Distribution

12

Under 30 Days

3

30-60 Days

2

60-90 Days

13

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 8 28.0 days
Business Auto 21 73.0 days
Truckers Policy 1 239.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Nov. 21, 2024 Claim Delays Automobile Claim Settled Pending Confirmed
Oct. 3, 2024 Claim Delays Automobile Information Furnished; Question of Fact Pending Not Confirmed
Sept. 27, 2024 Claim Delays Automobile Question of Fact; Claim Settled Pending Not Confirmed
Aug. 9, 2024 Settlement Automobile Information Furnished; Company Position Upheld; Contract Language/Legal Issue Pending Not Confirmed
July 23, 2024 Claim Delays Automobile Question of Fact; Information Furnished; Additional Payment Expected Pending Not Confirmed
July 9, 2024 Claim Delays Automobile Additional Payment Expected; Information Furnished; Question of Fact Pending Not Confirmed
July 9, 2024 Claim Delays Automobile Contract Language/Legal Issue; Information Furnished; Claim Settled Pending Confirmed
March 20, 2024 Claim Delays Automobile Record Only Pending Not Confirmed
Feb. 21, 2024 Claim Delays Automobile Information Furnished; Claim Settled Pending Not Confirmed
Oct. 10, 2023 Settlement Automobile Question of Fact; Additional Monies Received Pending Not Confirmed
Aug. 22, 2023 Claim Delays Automobile Question of Fact; Information Furnished; Additional Payment Expected Pending Not Confirmed
Aug. 21, 2023 Claim Delays Automobile Question of Fact; Claim Settled Pending Not Confirmed
Aug. 7, 2023 Claim Delays Automobile Information Furnished; Additional Payment Expected; Question of Fact Pending Not Confirmed
July 6, 2023 Claim Delays Automobile Additional Payment Expected; Question of Fact Pending Not Confirmed
June 9, 2023 Claim Delays Automobile Information Furnished Pending Not Confirmed