Fortegra Specialty Insurance Company

Evaluate Texas Auto Insurance by Fortegra Specialty Insurance Company

Compare with Others
Total Policies

None

(2023)
Total Complaints

11

2018-Present
Confirmed Complaints

1

2018-Present
2023: None
Complaint Index

Resolution Time Distribution

1

Under 30 Days

2

30-60 Days

4

60-90 Days

4

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 0 0.0 days
Business Auto 6 90.0 days
Truckers Policy 5 82.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Oct. 3, 2024 Customer Service Automobile Company Position Upheld; Contract Language/Legal Issue Pending Not Confirmed
Sept. 16, 2024 Claim Denial Automobile Question of Fact; Contract Language/Legal Issue Pending Not Confirmed
Aug. 29, 2024 Claim Delays Automobile Claim Settled; Information Furnished; Question of Fact Pending Not Confirmed
June 27, 2024 Claim Delays Automobile Claim Settled; Information Furnished Pending Not Confirmed
June 19, 2024 Premium Automobile Premium Refunded; Information Furnished Pending Not Confirmed
May 24, 2024 Customer Service Automobile Company Position Upheld; Contract Language/Legal Issue Pending Not Confirmed
April 12, 2024 Claim Delays Automobile Contract Language/Legal Issue; Additional Payment Expected; Information Furnished Pending Not Confirmed
Feb. 29, 2024 Claim Denial Automobile Information Furnished; Company Position Upheld; Contract Language/Legal Issue Pending Not Confirmed
Jan. 3, 2024 Claim Delays Automobile Claim Settled; Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
Sept. 15, 2023 Claim Delays Automobile Failure to Timely Respond Pending Confirmed
July 24, 2023 Claim Delays Automobile Contract Language/Legal Issue; Question of Fact Pending Not Confirmed