Foremost County Mutual Insurance Company

Evaluate Texas Auto Insurance by Foremost County Mutual Insurance Company

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Total Policies

226,189

(2024)
Total Complaints

258

2018-Present
Confirmed Complaints

40

2018-Present
2024: 14
Complaint Index

0.58

Resolution Time Distribution

68

Under 30 Days

71

30-60 Days

54

60-90 Days

65

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 244 65.0 days
Business Auto 8 43.0 days
Truckers Policy 0 0.0 days
Other 6 87.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Feb. 14, 2025 Claim Delays Automobile Additional Payment Expected; Information Furnished; Additional Monies Received Pending Not Confirmed
Feb. 5, 2025 Claim Delays Automobile Information Furnished; Corrective Action Taken Pending Confirmed
Jan. 23, 2025 Customer Service Automobile Question of Fact; Information Furnished; Claim Settled Pending Not Confirmed
Jan. 6, 2025 Premium Automobile Information Furnished; Company Position Upheld Pending Not Confirmed
Jan. 3, 2025 Claim Delays Automobile Corrective Action Taken; Information Furnished; Policy Issued/Restored Pending Confirmed
Dec. 20, 2024 Claim Delays Automobile Premium Refunded; Information Furnished; Corrective Action Taken Pending Confirmed
Dec. 19, 2024 Settlement Automobile Information Furnished; Corrective Action Taken; Claim Settled Pending Confirmed
Dec. 18, 2024 Claim Delays Automobile Information Furnished; Claim Settled; Contract Language/Legal Issue Pending Not Confirmed
Dec. 2, 2024 Customer Service Automobile Contract Language/Legal Issue; Company Position Upheld; Question of Fact Pending Not Confirmed
Dec. 2, 2024 Customer Service Automobile Question of Fact; Information Furnished Pending Confirmed
Nov. 19, 2024 Claim Delays Automobile Question of Fact; Company Position Upheld; Contract Language/Legal Issue Pending Not Confirmed
Nov. 14, 2024 Customer Service Automobile Question of Fact; Contract Language/Legal Issue; Company Position Upheld Pending Not Confirmed
Oct. 25, 2024 Premium Automobile Company Position Upheld; Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
Oct. 16, 2024 Premium Automobile Question of Fact; Information Furnished; Premium Refunded Pending Not Confirmed
Oct. 8, 2024 Premium Automobile Company Position Upheld; Contract Language/Legal Issue; Question of Fact Pending Not Confirmed