FINO SERVICES LLC

Evaluate Texas Auto Insurance by FINO SERVICES LLC

Compare with Others
Total Policies

None

(2023)
Total Complaints

20

2018-Present
Confirmed Complaints

4

2018-Present
2023: None
Complaint Index

Resolution Time Distribution

1

Under 30 Days

7

30-60 Days

4

60-90 Days

8

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 0 0.0 days
Business Auto 11 85.0 days
Truckers Policy 9 79.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Dec. 2, 2024 Claim Delays Automobile Question of Fact; Information Furnished Pending Not Confirmed
Aug. 15, 2023 Claim Delays Automobile Information Furnished; Question of Fact Pending Not Confirmed
Aug. 2, 2023 Claim Delays Automobile Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
April 19, 2023 Claim Delays Automobile Information Furnished; Corrective Action Taken Pending Confirmed
March 9, 2023 Claim Delays Automobile Information Furnished; Question of Fact Pending Not Confirmed
Oct. 25, 2022 Claim Delays Automobile Information Furnished; Contract Language/Legal Issue; Company Position Upheld Pending Not Confirmed
July 11, 2022 Claim Delays Automobile Information Furnished; Question of Fact Pending Not Confirmed
May 6, 2022 Premium Automobile Information Furnished; Question of Fact; Contract Language/Legal Issue Pending Not Confirmed
Feb. 7, 2022 Claim Delays Automobile Information Furnished Pending Not Confirmed
Nov. 17, 2021 Claim Delays Automobile Corrective Action Taken; Failure to Timely Respond Pending Confirmed
June 21, 2021 Claim Delays Automobile Premium Refunded Pending Confirmed
Feb. 26, 2021 Other Automobile Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
Aug. 25, 2020 Other Automobile Information Furnished; Question of Fact Pending Not Confirmed
April 10, 2020 Other Automobile Question of Fact Pending Not Confirmed
Feb. 5, 2020 Claim Delays Automobile Contract Language/Legal Issue Pending Not Confirmed