FINO SERVICES LLC
Evaluate Texas Auto Insurance by FINO SERVICES LLC
Total Policies
None
(2023)Total Complaints
20
2018-PresentConfirmed Complaints
4
2018-Present2023: None
Complaint Index
Resolution Time Distribution
1
Under 30 Days7
30-60 Days4
60-90 Days8
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 0 | 0.0 days |
Business Auto | 11 | 85.0 days |
Truckers Policy | 9 | 79.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
Dec. 2, 2024 | Claim Delays | Automobile | Question of Fact; Information Furnished | Pending | Not Confirmed |
Aug. 15, 2023 | Claim Delays | Automobile | Information Furnished; Question of Fact | Pending | Not Confirmed |
Aug. 2, 2023 | Claim Delays | Automobile | Information Furnished; Contract Language/Legal Issue | Pending | Not Confirmed |
April 19, 2023 | Claim Delays | Automobile | Information Furnished; Corrective Action Taken | Pending | Confirmed |
March 9, 2023 | Claim Delays | Automobile | Information Furnished; Question of Fact | Pending | Not Confirmed |
Oct. 25, 2022 | Claim Delays | Automobile | Information Furnished; Contract Language/Legal Issue; Company Position Upheld | Pending | Not Confirmed |
July 11, 2022 | Claim Delays | Automobile | Information Furnished; Question of Fact | Pending | Not Confirmed |
May 6, 2022 | Premium | Automobile | Information Furnished; Question of Fact; Contract Language/Legal Issue | Pending | Not Confirmed |
Feb. 7, 2022 | Claim Delays | Automobile | Information Furnished | Pending | Not Confirmed |
Nov. 17, 2021 | Claim Delays | Automobile | Corrective Action Taken; Failure to Timely Respond | Pending | Confirmed |
June 21, 2021 | Claim Delays | Automobile | Premium Refunded | Pending | Confirmed |
Feb. 26, 2021 | Other | Automobile | Contract Language/Legal Issue; Question of Fact | Pending | Not Confirmed |
Aug. 25, 2020 | Other | Automobile | Information Furnished; Question of Fact | Pending | Not Confirmed |
April 10, 2020 | Other | Automobile | Question of Fact | Pending | Not Confirmed |
Feb. 5, 2020 | Claim Delays | Automobile | Contract Language/Legal Issue | Pending | Not Confirmed |