Federated Mutual Insurance Company

Evaluate Texas Auto Insurance by Federated Mutual Insurance Company

Compare with Others
Total Policies

None

(2023)
Total Complaints

10

2018-Present
Confirmed Complaints

0

2018-Present
2023: None
Complaint Index

Resolution Time Distribution

1

Under 30 Days

3

30-60 Days

2

60-90 Days

4

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 3 142.0 days
Business Auto 7 74.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Oct. 15, 2024 Claim Delays Automobile Additional Payment Expected; Information Furnished Pending Not Confirmed
March 19, 2024 Claim Denial Automobile Company Position Upheld; Question of Fact; Information Furnished Pending Not Confirmed
Jan. 31, 2023 Customer Service Automobile Information Furnished; Additional Monies Received Pending Not Confirmed
March 24, 2022 Customer Service Automobile Question of Fact Pending Not Confirmed
Dec. 8, 2020 Claim Delays Automobile Question of Fact; Information Furnished; Additional Payment Expected Pending Not Confirmed
March 24, 2020 Claim Delays Automobile Question of Fact Pending Not Confirmed
Sept. 17, 2019 Claim Delays Automobile Additional Payment Expected; Claim Settled Pending Not Confirmed
Sept. 11, 2019 Claim Denial Automobile Question of Fact Pending Not Confirmed
March 21, 2019 Claim Delays Automobile Question of Fact Pending Not Confirmed
July 3, 2018 Claim Delays Automobile Claim Settled Pending Not Confirmed