Farmers Lloyds Insurance Company of Texas
Evaluate Texas Auto Insurance by Farmers Lloyds Insurance Company of Texas
Total Policies
9,693
(2023)Total Complaints
72
2018-PresentConfirmed Complaints
17
2018-Present2023: 0
Complaint Index
0.00
Resolution Time Distribution
13
Under 30 Days15
30-60 Days14
60-90 Days30
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 71 | 88.0 days |
Business Auto | 1 | 35.0 days |
Truckers Policy | 0 | 0.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
Oct. 14, 2024 | Claim Delays | Automobile | Corrective Action Taken; Additional Payment Expected; Information Furnished | Pending | Confirmed |
Aug. 14, 2024 | Premium | Automobile | Information Furnished; Premium Refunded | Pending | Not Confirmed |
July 17, 2024 | Claim Delays | Automobile | Additional Monies Received; Additional Payment Expected; Corrective Action Taken | Pending | Not Confirmed |
May 21, 2024 | Claim Delays | Automobile | Information Furnished; Company Position Upheld | Pending | Not Confirmed |
Dec. 27, 2023 | Claim Delays | Automobile | Information Furnished; Rate Problem Resolved; Corrective Action Taken | Pending | Confirmed |
Oct. 27, 2023 | Claim Delays | Automobile | Record Only | Pending | Not Confirmed |
Oct. 17, 2023 | Claim Delays | Automobile | Information Furnished; Claim Settled | Pending | Not Confirmed |
Sept. 6, 2023 | Claim Delays | Automobile | Contract Language/Legal Issue; Question of Fact | Pending | Not Confirmed |
Aug. 16, 2023 | Settlement | Automobile | Claim Settled; Additional Payment Expected; Question of Fact | Pending | Not Confirmed |
April 13, 2023 | Premium | Automobile | Contract Language/Legal Issue; Information Furnished | Pending | Not Confirmed |
April 3, 2023 | Claim Delays | Automobile | Additional Monies Received; Question of Fact | Pending | Not Confirmed |
Jan. 24, 2023 | Claim Delays | Automobile | Claim Settled; Question of Fact; Information Furnished | Pending | Not Confirmed |
Nov. 7, 2022 | Claim Delays | Automobile | Claim Settled; Insufficient Information; Question of Fact | Pending | Not Confirmed |
Sept. 15, 2022 | Claim Delays | Automobile | Contract Language/Legal Issue; Information Furnished | Pending | Not Confirmed |
Sept. 13, 2022 | Premium | Automobile | Contract Language/Legal Issue; Premium Refunded; Information Furnished | Pending | Confirmed |