Farmers Lloyds Insurance Company of Texas

Evaluate Texas Auto Insurance by Farmers Lloyds Insurance Company of Texas

Total Policies

9,693

(2023)
Total Complaints

72

2018-Present
Confirmed Complaints

17

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

13

Under 30 Days

15

30-60 Days

14

60-90 Days

30

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 71 88.0 days
Business Auto 1 35.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Oct. 14, 2024 Claim Delays Automobile Corrective Action Taken; Additional Payment Expected; Information Furnished Pending Confirmed
Aug. 14, 2024 Premium Automobile Information Furnished; Premium Refunded Pending Not Confirmed
July 17, 2024 Claim Delays Automobile Additional Monies Received; Additional Payment Expected; Corrective Action Taken Pending Not Confirmed
May 21, 2024 Claim Delays Automobile Information Furnished; Company Position Upheld Pending Not Confirmed
Dec. 27, 2023 Claim Delays Automobile Information Furnished; Rate Problem Resolved; Corrective Action Taken Pending Confirmed
Oct. 27, 2023 Claim Delays Automobile Record Only Pending Not Confirmed
Oct. 17, 2023 Claim Delays Automobile Information Furnished; Claim Settled Pending Not Confirmed
Sept. 6, 2023 Claim Delays Automobile Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
Aug. 16, 2023 Settlement Automobile Claim Settled; Additional Payment Expected; Question of Fact Pending Not Confirmed
April 13, 2023 Premium Automobile Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
April 3, 2023 Claim Delays Automobile Additional Monies Received; Question of Fact Pending Not Confirmed
Jan. 24, 2023 Claim Delays Automobile Claim Settled; Question of Fact; Information Furnished Pending Not Confirmed
Nov. 7, 2022 Claim Delays Automobile Claim Settled; Insufficient Information; Question of Fact Pending Not Confirmed
Sept. 15, 2022 Claim Delays Automobile Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
Sept. 13, 2022 Premium Automobile Contract Language/Legal Issue; Premium Refunded; Information Furnished Pending Confirmed