Farmers Insurance Exchange
Evaluate Texas Auto Insurance by Farmers Insurance Exchange
Total Policies
223
(2023)Total Complaints
7
2018-PresentConfirmed Complaints
1
2018-Present2023: 0
Complaint Index
0.00
Resolution Time Distribution
1
Under 30 Days4
30-60 Days0
60-90 Days2
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 5 | 59.0 days |
Business Auto | 2 | 112.0 days |
Truckers Policy | 0 | 0.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
June 27, 2024 | Claim Delays | Automobile | Additional Monies Received; Information Furnished | Pending | Confirmed |
April 11, 2024 | Customer Service | Automobile | Additional Payment Expected; Additional Monies Received; Company Position Upheld | Pending | Not Confirmed |
Dec. 21, 2021 | Claim Denial | Automobile | Contract Language/Legal Issue | Pending | Not Confirmed |
Nov. 8, 2021 | Claim Denial | Automobile | Question of Fact | Pending | Not Confirmed |
Jan. 4, 2019 | Other | Automobile | nan | Pending | Not Confirmed |
Aug. 29, 2018 | Other | Automobile | Contract Language/Legal Issue | Pending | Not Confirmed |
March 28, 2018 | Claim Delays | Automobile | Insufficient Information; Contract Language/Legal Issue | Pending | Not Confirmed |