Farmers Insurance Exchange

Evaluate Texas Auto Insurance by Farmers Insurance Exchange

Total Policies

223

(2023)
Total Complaints

7

2018-Present
Confirmed Complaints

1

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

1

Under 30 Days

4

30-60 Days

0

60-90 Days

2

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 5 59.0 days
Business Auto 2 112.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
June 27, 2024 Claim Delays Automobile Additional Monies Received; Information Furnished Pending Confirmed
April 11, 2024 Customer Service Automobile Additional Payment Expected; Additional Monies Received; Company Position Upheld Pending Not Confirmed
Dec. 21, 2021 Claim Denial Automobile Contract Language/Legal Issue Pending Not Confirmed
Nov. 8, 2021 Claim Denial Automobile Question of Fact Pending Not Confirmed
Jan. 4, 2019 Other Automobile nan Pending Not Confirmed
Aug. 29, 2018 Other Automobile Contract Language/Legal Issue Pending Not Confirmed
March 28, 2018 Claim Delays Automobile Insufficient Information; Contract Language/Legal Issue Pending Not Confirmed