FARM BUREAU COUNTY MUTUAL INSURANCE COMPANY OF TEXAS

Evaluate Texas Auto Insurance by FARM BUREAU COUNTY MUTUAL INSURANCE COMPANY OF TEXAS

Compare with Others
Total Policies

13,441

(2023)
Total Complaints

19

2018-Present
Confirmed Complaints

2

2018-Present
2023: 1
Complaint Index

1.32

Resolution Time Distribution

5

Under 30 Days

7

30-60 Days

2

60-90 Days

5

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 16 73.0 days
Business Auto 2 87.0 days
Truckers Policy 0 0.0 days
Other 1 58.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
March 22, 2024 Claim Delays Automobile Information Furnished; Additional Payment Expected Pending Not Confirmed
Feb. 6, 2024 Claim Delays Automobile Question of Fact; Claim Settled Pending Not Confirmed
Nov. 30, 2023 Claim Delays Automobile Information Furnished; Additional Payment Expected Pending Not Confirmed
Oct. 23, 2023 Other Automobile Information Furnished; Contract Language/Legal Issue; Company Position Upheld Pending Not Confirmed
Aug. 14, 2023 Settlement Automobile Company Position Upheld; Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
July 26, 2023 Claim Delays Automobile Additional Payment Expected; Information Furnished; Question of Fact Pending Not Confirmed
Jan. 30, 2023 Claim Delays Automobile Question of Fact; Corrective Action Taken; Additional Payment Expected Pending Confirmed
Jan. 21, 2022 Settlement Automobile Company Position Upheld; Question of Fact Pending Not Confirmed
July 31, 2020 Customer Service Automobile Information Furnished; Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
June 20, 2019 Claim Delays Automobile Question of Fact Pending Not Confirmed
Sept. 17, 2018 Customer Service Automobile Question of Fact Pending Not Confirmed
Sept. 14, 2018 Claim Denial Automobile Question of Fact Pending Not Confirmed
Aug. 13, 2018 Claim Delays Automobile Additional Payment Expected Pending Not Confirmed
Aug. 6, 2018 Claim Delays Automobile Claim Settled Pending Not Confirmed
July 31, 2018 Claim Delays Automobile Additional Payment Expected Pending Not Confirmed