Everspan Indemnity Insurance Company

Evaluate Texas Auto Insurance by Everspan Indemnity Insurance Company

Compare with Others
Total Policies

None

(2023)
Total Complaints

14

2018-Present
Confirmed Complaints

2

2018-Present
2023: None
Complaint Index

Resolution Time Distribution

0

Under 30 Days

5

30-60 Days

7

60-90 Days

2

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 0 0.0 days
Business Auto 5 75.0 days
Truckers Policy 9 67.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Jan. 21, 2025 Customer Service Automobile Company Position Upheld; Policy Not In Force; Contract Language/Legal Issue Pending Not Confirmed
Aug. 1, 2024 Premium Automobile Information Furnished; Question of Fact; Premium Refunded Pending Not Confirmed
June 13, 2024 Premium Automobile Information Furnished Pending Not Confirmed
May 14, 2024 Claim Denial Automobile Contract Language/Legal Issue; Failure to Timely Respond Pending Confirmed
Feb. 13, 2024 Customer Service Automobile Contract Language/Legal Issue; Additional Payment Expected; Question of Fact Pending Not Confirmed
Jan. 16, 2024 Settlement Automobile Information Furnished; Question of Fact Pending Not Confirmed
July 10, 2023 Other Automobile Referred To; Corrective Action Taken Pending Confirmed
May 4, 2023 Other Automobile Information Furnished Pending Not Confirmed
April 19, 2023 Claim Delays Automobile Information Furnished; Policy Issued/Restored Pending Not Confirmed
April 17, 2023 Other Automobile Company Position Upheld; Contract Language/Legal Issue Pending Not Confirmed
Jan. 17, 2023 Premium Automobile Contract Language/Legal Issue Pending Not Confirmed
Sept. 28, 2022 Other Automobile Contract Language/Legal Issue; Information Furnished; Company Position Upheld Pending Not Confirmed
June 29, 2022 Claim Delays Automobile Information Furnished Pending Not Confirmed
June 10, 2022 Premium Automobile Information Furnished; Contract Language/Legal Issue; Premium Refunded Pending Not Confirmed