Everest National Insurance Company

Evaluate Texas Auto Insurance by Everest National Insurance Company

Compare with Others
Total Policies

955

(2023)
Total Complaints

15

2018-Present
Confirmed Complaints

2

2018-Present
2023: 1
Complaint Index

18.58

Resolution Time Distribution

3

Under 30 Days

6

30-60 Days

5

60-90 Days

1

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 3 76.0 days
Business Auto 12 54.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Oct. 2, 2024 Claim Delays Automobile Record Only; No Jurisdiction Pending Not Confirmed
March 19, 2024 Claim Delays Automobile Information Furnished; Claim Settled Pending Not Confirmed
May 8, 2023 Claim Delays Automobile Information Furnished; Claim Settled Pending Not Confirmed
May 2, 2023 Customer Service Automobile Additional Monies Received; Claim Settled; Corrective Action Taken Pending Confirmed
Oct. 13, 2022 Claim Delays Automobile Claim Settled; Question of Fact; Additional Monies Received Pending Not Confirmed
Sept. 16, 2022 Claim Delays Automobile Question of Fact; Additional Payment Expected; Information Furnished Pending Not Confirmed
Sept. 2, 2022 Claim Delays Automobile Claim Settled; Contract Language/Legal Issue Pending Not Confirmed
Feb. 14, 2022 Claim Delays Automobile Information Furnished Pending Not Confirmed
Dec. 28, 2020 Claim Delays Automobile Question of Fact; Claim Settled; Contract Language/Legal Issue Pending Not Confirmed
April 22, 2020 Claim Delays Automobile Claim Settled; Question of Fact Pending Not Confirmed
July 23, 2019 Claim Delays Automobile Additional Payment Expected; Contract Language/Legal Issue Pending Confirmed
July 10, 2019 Claim Delays Automobile Additional Monies Received Pending Not Confirmed
Dec. 4, 2018 Claim Delays Automobile Additional Payment Expected Pending Not Confirmed
Nov. 26, 2018 Claim Delays Automobile Question of Fact Pending Not Confirmed
Aug. 14, 2018 Claim Delays Automobile Claim Settled Pending Not Confirmed