Electric Insurance Company
Evaluate Texas Auto Insurance by Electric Insurance Company
Total Policies
1,793
(2023)Total Complaints
6
2018-PresentConfirmed Complaints
2
2018-Present2023: 0
Complaint Index
0.00
Resolution Time Distribution
0
Under 30 Days1
30-60 Days4
60-90 Days1
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 5 | 75.0 days |
Business Auto | 1 | 61.0 days |
Truckers Policy | 0 | 0.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
June 21, 2024 | Claim Delays | Automobile | Claim Settled; Information Furnished; Corrective Action Taken | Pending | Confirmed |
Aug. 1, 2023 | Premium | Automobile | Information Furnished; Question of Fact | Pending | Not Confirmed |
May 26, 2023 | Premium | Automobile | Contract Language/Legal Issue; Information Furnished | Pending | Not Confirmed |
Feb. 2, 2023 | Premium | Automobile | Information Furnished; Contract Language/Legal Issue | Pending | Not Confirmed |
May 21, 2018 | Claim Delays | Automobile | Question of Fact; Additional Payment Expected | Pending | Confirmed |
Jan. 18, 2018 | Claim Delays | Automobile | Claim Settled; Contract Language/Legal Issue | Pending | Not Confirmed |