Economy Preferred Insurance Company

Evaluate Texas Auto Insurance by Economy Preferred Insurance Company

Compare with Others
Total Policies

None

(2023)
Total Complaints

12

2018-Present
Confirmed Complaints

2

2018-Present
2023: None
Complaint Index

Resolution Time Distribution

1

Under 30 Days

5

30-60 Days

2

60-90 Days

4

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 12 69.0 days
Business Auto 0 0.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
July 3, 2023 Claim Delays Automobile Information Furnished Pending Not Confirmed
Nov. 16, 2022 Claim Delays Automobile Information Furnished Pending Not Confirmed
March 11, 2022 Claim Delays Automobile Information Furnished; Company Position Upheld Pending Not Confirmed
Aug. 4, 2021 Claim Delays Automobile Question of Fact; Contract Language/Legal Issue Pending Not Confirmed
Nov. 3, 2020 Claim Delays Automobile Corrective Action Taken Pending Confirmed
June 12, 2020 Other Automobile Corrective Action Taken Pending Confirmed
Feb. 4, 2020 Claim Delays Automobile Claim Settled Pending Not Confirmed
Jan. 23, 2020 Claim Delays Automobile Contract Language/Legal Issue; Policy Issued/Restored Pending Not Confirmed
Jan. 29, 2019 Customer Service Automobile Question of Fact Pending Not Confirmed
Nov. 26, 2018 Claim Delays Automobile Complainant Retained Attorney; Additional Payment Expected; Contract Language/Legal Issue Pending Not Confirmed
March 26, 2018 Claim Delays Automobile Claim Settled Pending Not Confirmed
Jan. 16, 2018 Settlement Automobile Claim Settled Pending Not Confirmed