Economy Fire & Casualty Company

Evaluate Texas Auto Insurance by Economy Fire & Casualty Company

Compare with Others
Total Policies

9,536

(2023)
Total Complaints

56

2018-Present
Confirmed Complaints

12

2018-Present
2023: 1
Complaint Index

1.86

Resolution Time Distribution

18

Under 30 Days

15

30-60 Days

14

60-90 Days

9

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 55 57.0 days
Business Auto 1 18.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Jan. 6, 2025 Premium Automobile Information Furnished Pending Confirmed
Sept. 12, 2024 Settlement Automobile Information Furnished; Corrective Action Taken; Additional Payment Expected Pending Confirmed
Sept. 5, 2024 Claim Delays Automobile Contract Language/Legal Issue; Additional Payment Expected; Question of Fact Pending Not Confirmed
June 6, 2024 Premium Automobile Information Furnished; Contract Language/Legal Issue; Company Position Upheld Pending Confirmed
May 14, 2024 Premium Automobile Corrective Action Taken; Information Furnished; Premium Refunded Pending Confirmed
May 10, 2024 Claim Delays Automobile Corrective Action Taken; Information Furnished; Premium Refunded Pending Confirmed
Jan. 24, 2024 Other Automobile Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
Dec. 29, 2023 Premium Automobile Premium Refunded; Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
Dec. 1, 2023 Claim Delays Automobile Corrective Action Taken; Premium Refunded; Information Furnished Pending Confirmed
Nov. 7, 2023 Claim Delays Automobile Claim Settled; Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
Oct. 2, 2023 Claim Delays Automobile Contract Language/Legal Issue; Claim Settled; Information Furnished Pending Not Confirmed
Aug. 23, 2023 Premium Automobile Question of Fact; Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
Aug. 22, 2023 Premium Automobile Information Furnished Pending Not Confirmed
July 31, 2023 Claim Delays Automobile Information Furnished Pending Not Confirmed
July 11, 2023 Claim Delays Automobile Company Position Upheld; Information Furnished Pending Not Confirmed