Economy Fire & Casualty Company

Evaluate Texas Auto Insurance by Economy Fire & Casualty Company

Compare with Others
Total Policies

7,839

(2024)
Total Complaints

57

2018-Present
Confirmed Complaints

12

2018-Present
2024: 4
Complaint Index

4.80

Resolution Time Distribution

18

Under 30 Days

15

30-60 Days

14

60-90 Days

10

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 56 58.0 days
Business Auto 1 18.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Jan. 6, 2025 Premium Automobile Information Furnished Pending Confirmed
Nov. 4, 2024 Customer Service Automobile Information Furnished; Additional Payment Expected Pending Not Confirmed
Sept. 12, 2024 Settlement Automobile Information Furnished; Additional Payment Expected; Corrective Action Taken Pending Confirmed
Sept. 5, 2024 Claim Delays Automobile Contract Language/Legal Issue; Question of Fact; Additional Payment Expected Pending Not Confirmed
June 6, 2024 Premium Automobile Information Furnished; Company Position Upheld; Contract Language/Legal Issue Pending Confirmed
May 14, 2024 Premium Automobile Premium Refunded; Information Furnished; Corrective Action Taken Pending Confirmed
May 10, 2024 Claim Delays Automobile Corrective Action Taken; Information Furnished; Premium Refunded Pending Confirmed
Jan. 24, 2024 Other Automobile Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
Dec. 29, 2023 Premium Automobile Question of Fact; Contract Language/Legal Issue; Premium Refunded Pending Not Confirmed
Dec. 1, 2023 Claim Delays Automobile Information Furnished; Corrective Action Taken; Premium Refunded Pending Confirmed
Nov. 7, 2023 Claim Delays Automobile Claim Settled; Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
Oct. 2, 2023 Claim Delays Automobile Contract Language/Legal Issue; Claim Settled; Information Furnished Pending Not Confirmed
Aug. 23, 2023 Premium Automobile Question of Fact; Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
Aug. 22, 2023 Premium Automobile Information Furnished Pending Not Confirmed
July 31, 2023 Claim Delays Automobile Information Furnished Pending Not Confirmed