CONTIGO INSURANCE AGENCY LLC

Evaluate Texas Auto Insurance by CONTIGO INSURANCE AGENCY LLC

Total Policies

None

(2023)
Total Complaints

5

2018-Present
Confirmed Complaints

2

2018-Present
2023: None
Complaint Index

Resolution Time Distribution

0

Under 30 Days

2

30-60 Days

2

60-90 Days

1

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 5 71.0 days
Business Auto 0 0.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Jan. 12, 2024 Claim Delays Automobile Corrective Action Taken; Information Furnished; Policy Issued/Restored Pending Confirmed
June 9, 2023 Other Automobile Information Furnished Pending Confirmed
Nov. 4, 2022 Other Automobile Contract Language/Legal Issue; Question of Fact; Information Furnished Pending Not Confirmed
Oct. 24, 2022 Other Automobile Question of Fact; Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
Sept. 19, 2022 Claim Denial Automobile Contract Language/Legal Issue; Company Position Upheld; Question of Fact Pending Not Confirmed