CONTIGO INSURANCE AGENCY LLC
Evaluate Texas Auto Insurance by CONTIGO INSURANCE AGENCY LLC
Total Policies
None
(2023)Total Complaints
5
2018-PresentConfirmed Complaints
2
2018-Present2023: None
Complaint Index
Resolution Time Distribution
0
Under 30 Days2
30-60 Days2
60-90 Days1
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 5 | 71.0 days |
Business Auto | 0 | 0.0 days |
Truckers Policy | 0 | 0.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
Jan. 12, 2024 | Claim Delays | Automobile | Corrective Action Taken; Information Furnished; Policy Issued/Restored | Pending | Confirmed |
June 9, 2023 | Other | Automobile | Information Furnished | Pending | Confirmed |
Nov. 4, 2022 | Other | Automobile | Contract Language/Legal Issue; Question of Fact; Information Furnished | Pending | Not Confirmed |
Oct. 24, 2022 | Other | Automobile | Question of Fact; Contract Language/Legal Issue; Information Furnished | Pending | Not Confirmed |
Sept. 19, 2022 | Claim Denial | Automobile | Contract Language/Legal Issue; Company Position Upheld; Question of Fact | Pending | Not Confirmed |