Clearcover Insurance Company

Evaluate Texas Auto Insurance by Clearcover Insurance Company

Total Policies

21,616

(2023)
Total Complaints

87

2018-Present
Confirmed Complaints

10

2018-Present
2023: 3
Complaint Index

2.46

Resolution Time Distribution

24

Under 30 Days

33

30-60 Days

24

60-90 Days

6

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 86 50.0 days
Business Auto 1 15.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Sept. 18, 2024 Claim Delays Automobile Question of Fact; Contract Language/Legal Issue; Company Position Upheld Pending Not Confirmed
Sept. 3, 2024 Claim Delays Automobile Contract Language/Legal Issue; Information Furnished; Question of Fact Pending Not Confirmed
Aug. 29, 2024 Claim Delays Automobile Information Furnished; Company Position Upheld; Contract Language/Legal Issue Pending Not Confirmed
Aug. 27, 2024 Claim Delays Automobile Company Position Upheld; Information Furnished Pending Not Confirmed
Aug. 12, 2024 Claim Delays Automobile Information Furnished; Claim Settled; Question of Fact Pending Not Confirmed
Aug. 5, 2024 Claim Delays Automobile Question of Fact; Additional Monies Received; Information Furnished Pending Not Confirmed
July 29, 2024 Claim Delays Automobile Claim Settled; Information Furnished Pending Not Confirmed
July 15, 2024 Claim Denial Automobile Contract Language/Legal Issue; Company Position Upheld; Information Furnished Pending Not Confirmed
July 15, 2024 Claim Delays Automobile Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
July 3, 2024 Claim Delays Automobile Claim Settled; Corrective Action Taken; Information Furnished Pending Confirmed
July 2, 2024 Premium Automobile Additional Payment Expected; Question of Fact; Contract Language/Legal Issue Pending Not Confirmed
June 17, 2024 Claim Denial Automobile Contract Language/Legal Issue; Question of Fact; Company Position Upheld Pending Not Confirmed
May 22, 2024 Claim Denial Automobile Question of Fact; Contract Language/Legal Issue; Company Position Upheld Pending Not Confirmed
April 22, 2024 Claim Denial Automobile Company Position Upheld; Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
April 22, 2024 Customer Service Automobile Company Position Upheld; Contract Language/Legal Issue Pending Not Confirmed