Clearcover Insurance Company
Evaluate Texas Auto Insurance by Clearcover Insurance Company
Total Policies
21,616
(2023)Total Complaints
87
2018-PresentConfirmed Complaints
10
2018-Present2023: 3
Complaint Index
2.46
Resolution Time Distribution
24
Under 30 Days33
30-60 Days24
60-90 Days6
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 86 | 50.0 days |
Business Auto | 1 | 15.0 days |
Truckers Policy | 0 | 0.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
Sept. 18, 2024 | Claim Delays | Automobile | Question of Fact; Contract Language/Legal Issue; Company Position Upheld | Pending | Not Confirmed |
Sept. 3, 2024 | Claim Delays | Automobile | Contract Language/Legal Issue; Information Furnished; Question of Fact | Pending | Not Confirmed |
Aug. 29, 2024 | Claim Delays | Automobile | Information Furnished; Company Position Upheld; Contract Language/Legal Issue | Pending | Not Confirmed |
Aug. 27, 2024 | Claim Delays | Automobile | Company Position Upheld; Information Furnished | Pending | Not Confirmed |
Aug. 12, 2024 | Claim Delays | Automobile | Information Furnished; Claim Settled; Question of Fact | Pending | Not Confirmed |
Aug. 5, 2024 | Claim Delays | Automobile | Question of Fact; Additional Monies Received; Information Furnished | Pending | Not Confirmed |
July 29, 2024 | Claim Delays | Automobile | Claim Settled; Information Furnished | Pending | Not Confirmed |
July 15, 2024 | Claim Denial | Automobile | Contract Language/Legal Issue; Company Position Upheld; Information Furnished | Pending | Not Confirmed |
July 15, 2024 | Claim Delays | Automobile | Information Furnished; Contract Language/Legal Issue | Pending | Not Confirmed |
July 3, 2024 | Claim Delays | Automobile | Claim Settled; Corrective Action Taken; Information Furnished | Pending | Confirmed |
July 2, 2024 | Premium | Automobile | Additional Payment Expected; Question of Fact; Contract Language/Legal Issue | Pending | Not Confirmed |
June 17, 2024 | Claim Denial | Automobile | Contract Language/Legal Issue; Question of Fact; Company Position Upheld | Pending | Not Confirmed |
May 22, 2024 | Claim Denial | Automobile | Question of Fact; Contract Language/Legal Issue; Company Position Upheld | Pending | Not Confirmed |
April 22, 2024 | Claim Denial | Automobile | Company Position Upheld; Contract Language/Legal Issue; Information Furnished | Pending | Not Confirmed |
April 22, 2024 | Customer Service | Automobile | Company Position Upheld; Contract Language/Legal Issue | Pending | Not Confirmed |