Clear Spring Property and Casualty Company

Evaluate Texas Auto Insurance by Clear Spring Property and Casualty Company

Compare with Others
Total Policies

164

(2023)
Total Complaints

59

2018-Present
Confirmed Complaints

6

2018-Present
2023: 1
Complaint Index

108.17

Resolution Time Distribution

33

Under 30 Days

14

30-60 Days

5

60-90 Days

7

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 57 40.0 days
Business Auto 1 32.0 days
Truckers Policy 1 70.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
April 1, 2024 Claim Delays Automobile Contract Language/Legal Issue; Additional Payment Expected; Corrective Action Taken Pending Confirmed
Feb. 6, 2023 Claim Denial Automobile Claim Settled Pending Confirmed
Sept. 22, 2022 Claim Delays Automobile Additional Monies Received; Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
April 27, 2022 Settlement Automobile Claim Settled Pending Not Confirmed
Jan. 26, 2022 Premium Automobile Premium Refunded Pending Not Confirmed
Dec. 8, 2021 Customer Service Automobile Contract Language/Legal Issue; Claim Settled; Information Furnished Pending Not Confirmed
Sept. 8, 2021 Claim Delays Automobile Additional Payment Expected Pending Not Confirmed
Sept. 2, 2021 Claim Delays Automobile Information Furnished; Claim Settled; Additional Monies Received Pending Not Confirmed
Aug. 11, 2021 Claim Delays Automobile Additional Payment Expected; Corrective Action Taken Pending Confirmed
July 21, 2021 Claim Delays Automobile Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
June 28, 2021 Claim Delays Automobile Additional Payment Expected; Corrective Action Taken Pending Confirmed
June 9, 2021 Claim Delays Automobile Question of Fact Pending Not Confirmed
May 7, 2021 Premium Automobile Premium Refunded; Company Position Upheld Pending Not Confirmed
May 3, 2021 Claim Delays Automobile Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
April 28, 2021 Claim Denial Automobile Company Position Upheld; Policy Not In Force Pending Not Confirmed