Clear Blue Insurance Company

Evaluate Texas Auto Insurance by Clear Blue Insurance Company

Total Policies

2,282

(2023)
Total Complaints

34

2018-Present
Confirmed Complaints

5

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

4

Under 30 Days

11

30-60 Days

9

60-90 Days

10

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 12 109.0 days
Business Auto 16 60.0 days
Truckers Policy 6 48.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Sept. 19, 2024 Claim Delays Automobile Claim Settled; Question of Fact; Additional Payment Expected Pending Not Confirmed
Aug. 5, 2024 Claim Denial Automobile Company Position Upheld; Information Furnished; Question of Fact Pending Not Confirmed
July 17, 2024 Claim Delays Automobile Information Furnished; Claim Settled; Question of Fact Pending Not Confirmed
July 16, 2024 Claim Delays Automobile Information Furnished; Claim Settled; Corrective Action Taken Pending Confirmed
Jan. 29, 2024 Claim Delays Automobile Question of Fact; Information Furnished Pending Not Confirmed
Jan. 22, 2024 Customer Service Automobile Question of Fact; Information Furnished; Additional Payment Expected Pending Not Confirmed
Nov. 17, 2023 Other Automobile Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
July 10, 2023 Claim Denial Automobile Contract Language/Legal Issue; Information Furnished; Question of Fact Pending Not Confirmed
May 26, 2023 Other Automobile Information Furnished Pending Not Confirmed
Dec. 14, 2022 Claim Denial Automobile Question of Fact; Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
Oct. 13, 2022 Claim Delays Automobile Information Furnished; Contract Language/Legal Issue; Additional Payment Expected Pending Not Confirmed
Oct. 6, 2022 Customer Service Automobile Question of Fact; Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
Sept. 20, 2022 Claim Delays Automobile Contract Language/Legal Issue; Company Position Upheld; Information Furnished Pending Not Confirmed
June 27, 2022 Settlement Automobile Additional Payment Expected; Question of Fact Pending Not Confirmed
July 26, 2021 Premium Automobile Premium Refunded; Information Furnished; Question of Fact Pending Not Confirmed