Cincinnati Insurance Company, The

Evaluate Texas Auto Insurance by Cincinnati Insurance Company, The

Compare with Others
Total Policies

6,894

(2023)
Total Complaints

13

2018-Present
Confirmed Complaints

2

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

5

Under 30 Days

4

30-60 Days

2

60-90 Days

2

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 11 59.0 days
Business Auto 2 15.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Oct. 8, 2024 Customer Service Automobile Information Furnished Pending Not Confirmed
Aug. 13, 2024 Claim Delays Automobile Information Furnished; Contract Language/Legal Issue Pending Confirmed
May 24, 2024 Claim Delays Automobile Claim Settled; Information Furnished; Corrective Action Taken Pending Confirmed
April 29, 2024 Claim Delays Automobile Contract Language/Legal Issue; Additional Payment Expected; Information Furnished Pending Not Confirmed
Jan. 22, 2024 Claim Delays Automobile Contract Language/Legal Issue; Question of Fact; Additional Payment Expected Pending Not Confirmed
Nov. 7, 2023 Claim Delays Automobile Question of Fact; Contract Language/Legal Issue; Claim Settled Pending Not Confirmed
July 26, 2023 Claim Delays Automobile Question of Fact; Claim Settled Pending Not Confirmed
Oct. 10, 2022 Claim Delays Automobile Contract Language/Legal Issue; Additional Payment Expected Pending Not Confirmed
Sept. 21, 2022 Claim Denial Automobile Company Position Upheld; Question of Fact Pending Not Confirmed
Feb. 16, 2022 Claim Delays Automobile Question of Fact; Additional Payment Expected Pending Not Confirmed
Dec. 20, 2021 Claim Delays Automobile Claim Settled Pending Not Confirmed
Nov. 16, 2021 Customer Service Automobile Question of Fact; Contract Language/Legal Issue; Company Position Upheld Pending Not Confirmed
Sept. 30, 2021 Customer Service Automobile Additional Monies Received; Question of Fact Pending Not Confirmed