Chubb Seguros Mexico, S.A.
Evaluate Texas Auto Insurance by Chubb Seguros Mexico, S.A.
Total Policies
None
(2023)Total Complaints
6
2018-PresentConfirmed Complaints
1
2018-Present2023: None
Complaint Index
Resolution Time Distribution
0
Under 30 Days2
30-60 Days2
60-90 Days2
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 6 | 76.0 days |
Business Auto | 0 | 0.0 days |
Truckers Policy | 0 | 0.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
Aug. 31, 2023 | Claim Delays | Automobile | Claim Settled; Question of Fact | Pending | Not Confirmed |
Aug. 1, 2022 | Claim Delays | Automobile | Corrective Action Taken; Claim Settled; Information Furnished | Pending | Confirmed |
Jan. 25, 2022 | Claim Delays | Automobile | Claim Settled; Additional Monies Received | Pending | Not Confirmed |
Jan. 24, 2022 | Premium | Automobile | Information Furnished | Pending | Not Confirmed |
July 25, 2018 | Claim Denial | Automobile | No Jurisdiction | Pending | Not Confirmed |
Feb. 21, 2018 | Claim Delays | Automobile | Additional Monies Received; Claim Settled | Pending | Not Confirmed |