Chubb National Insurance Company

Evaluate Texas Auto Insurance by Chubb National Insurance Company

Compare with Others
Total Policies

9,543

(2024)
Total Complaints

11

2018-Present
Confirmed Complaints

3

2018-Present
2024: 1
Complaint Index

0.98

Resolution Time Distribution

2

Under 30 Days

2

30-60 Days

3

60-90 Days

4

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 9 75.0 days
Business Auto 2 102.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Jan. 3, 2025 Claim Delays Automobile Additional Payment Expected; Information Furnished; Corrective Action Taken Pending Confirmed
Oct. 21, 2024 Claim Delays Automobile Additional Payment Expected; Information Furnished Pending Not Confirmed
May 16, 2024 Claim Delays Automobile Additional Payment Expected; Information Furnished Pending Confirmed
April 11, 2024 Claim Delays Automobile Claim Settled; Information Furnished; Question of Fact Pending Not Confirmed
June 27, 2023 Claim Delays Automobile Question of Fact Pending Not Confirmed
Sept. 19, 2022 Settlement Automobile Question of Fact; Information Furnished Pending Not Confirmed
Nov. 20, 2020 Other Automobile Question of Fact; Information Furnished Pending Not Confirmed
Dec. 2, 2019 Claim Delays Automobile Question of Fact Pending Not Confirmed
Nov. 14, 2019 Claim Delays Automobile Question of Fact Pending Not Confirmed
Oct. 31, 2018 Claim Delays Automobile Additional Monies Received; Corrective Action Taken Pending Confirmed
July 30, 2018 Claim Delays Automobile Question of Fact; Claim Settled Pending Not Confirmed