Canopius US Insurance, Inc.
Evaluate Texas Auto Insurance by Canopius US Insurance, Inc.
Total Policies
2,976
(2023)Total Complaints
8
2018-PresentConfirmed Complaints
0
2018-Present2023: 0
Complaint Index
0.00
Resolution Time Distribution
1
Under 30 Days2
30-60 Days2
60-90 Days3
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 0 | 0.0 days |
Business Auto | 4 | 97.0 days |
Truckers Policy | 4 | 65.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
July 29, 2024 | Premium | Automobile | Question of Fact | Pending | Not Confirmed |
Jan. 17, 2023 | Claim Denial | Automobile | Contract Language/Legal Issue; Company Position Upheld; Information Furnished | Pending | Not Confirmed |
Dec. 15, 2022 | Claim Delays | Automobile | Information Furnished | Pending | Not Confirmed |
Oct. 17, 2022 | Claim Denial | Automobile | Information Furnished; Contract Language/Legal Issue | Pending | Not Confirmed |
June 29, 2022 | Claim Delays | Automobile | Information Furnished | Pending | Not Confirmed |
June 28, 2019 | Claim Denial | Automobile | Question of Fact; Contract Language/Legal Issue | Pending | Not Confirmed |
June 25, 2019 | Claim Denial | Automobile | Question of Fact | Pending | Not Confirmed |
Jan. 2, 2019 | Claim Denial | Automobile | Question of Fact | Pending | Not Confirmed |