British American Insurance Company
Evaluate Texas Auto Insurance by British American Insurance Company
Total Policies
1
(2023)Total Complaints
3
2018-PresentConfirmed Complaints
0
2018-Present2023: 0
Complaint Index
0.00
Resolution Time Distribution
0
Under 30 Days1
30-60 Days0
60-90 Days2
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 1 | 160.0 days |
Business Auto | 2 | 81.0 days |
Truckers Policy | 0 | 0.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
Nov. 12, 2019 | Claim Delays | Automobile | Additional Monies Received | Pending | Not Confirmed |
March 7, 2019 | Claim Delays | Automobile | Additional Payment Expected; Question of Fact; Complainant Retained Attorney | Pending | Not Confirmed |
July 13, 2018 | Settlement | Automobile | Question of Fact | Pending | Not Confirmed |