BRISTOL WEST SPECIALTY INSURANCE COMPANY

Evaluate Texas Auto Insurance by BRISTOL WEST SPECIALTY INSURANCE COMPANY

Compare with Others
Total Policies

141

(2023)
Total Complaints

11

2018-Present
Confirmed Complaints

0

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

7

Under 30 Days

1

30-60 Days

2

60-90 Days

1

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 11 31.0 days
Business Auto 0 0.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Nov. 21, 2024 Premium Automobile Information Furnished Pending Not Confirmed
Nov. 14, 2024 Claim Delays Automobile Information Furnished; Additional Monies Received; Contract Language/Legal Issue Pending Not Confirmed
Sept. 9, 2024 Other Automobile Information Furnished; Company Position Upheld Pending Not Confirmed
April 10, 2024 Claim Delays Automobile Question of Fact; Information Furnished Pending Not Confirmed
March 5, 2024 Claim Delays Automobile Contract Language/Legal Issue; Information Furnished; Company Position Upheld Pending Not Confirmed
Jan. 3, 2024 Settlement Automobile Additional Payment Expected; Question of Fact Pending Not Confirmed
Sept. 20, 2023 Settlement Automobile Contract Language/Legal Issue Pending Not Confirmed
Aug. 23, 2023 Claim Delays Automobile Information Furnished Pending Not Confirmed
April 27, 2023 Claim Delays Automobile Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
Oct. 5, 2020 Customer Service Automobile Question of Fact Pending Not Confirmed
Oct. 25, 2019 Settlement Automobile Claim Settled Pending Not Confirmed