BOB WHITE INSURANCE AGENCY LLC
Evaluate Texas Auto Insurance by BOB WHITE INSURANCE AGENCY LLC
Total Policies
None
(2023)Total Complaints
10
2018-PresentConfirmed Complaints
10
2018-Present2023: None
Complaint Index
Resolution Time Distribution
0
Under 30 Days8
30-60 Days2
60-90 Days0
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 0 | 0.0 days |
Business Auto | 6 | 50.0 days |
Truckers Policy | 4 | 49.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
March 30, 2021 | Other | Automobile | Failure to Timely Respond; Referred for Disciplinary Actn | Pending | Confirmed |
March 29, 2021 | Other | Automobile | Referred for Disciplinary Actn; Failure to Timely Respond | Pending | Confirmed |
March 16, 2021 | Claim Delays | Automobile | Referred for Disciplinary Actn; Failure to Timely Respond | Pending | Confirmed |
March 11, 2021 | Claim Delays | Automobile | Failure to Timely Respond; Referred for Disciplinary Actn | Pending | Confirmed |
March 8, 2021 | Other | Automobile | Referred for Disciplinary Actn; Question of Fact | Pending | Confirmed |
Feb. 25, 2021 | Other | Automobile | Failure to Timely Respond; Referred for Disciplinary Actn | Pending | Confirmed |
Feb. 22, 2021 | Other | Automobile | Failure to Timely Respond; Referred for Disciplinary Actn | Pending | Confirmed |
Feb. 12, 2021 | Other | Automobile | Failure to Timely Respond; Referred for Disciplinary Actn | Pending | Confirmed |
Feb. 9, 2021 | Other | Automobile | Failure to Timely Respond; Referred for Disciplinary Actn | Pending | Confirmed |
Jan. 27, 2021 | Claim Delays | Automobile | Referred for Disciplinary Actn; Failure to Timely Respond | Pending | Confirmed |