BERKLEY NATIONAL INSURANCE COMPANY
Evaluate Texas Auto Insurance by BERKLEY NATIONAL INSURANCE COMPANY
Total Policies
623
(2023)Total Complaints
6
2018-PresentConfirmed Complaints
0
2018-Present2023: 0
Complaint Index
0.00
Resolution Time Distribution
1
Under 30 Days1
30-60 Days3
60-90 Days1
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 0 | 0.0 days |
Business Auto | 5 | 62.0 days |
Truckers Policy | 1 | 72.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
Nov. 9, 2023 | Claim Delays | Automobile | Information Furnished; Additional Payment Expected; Question of Fact | Pending | Not Confirmed |
April 13, 2023 | Claim Delays | Automobile | Question of Fact | Pending | Not Confirmed |
Sept. 18, 2020 | Claim Delays | Automobile | Company Position Upheld; Question of Fact | Pending | Not Confirmed |
March 20, 2020 | Other | Automobile | Company Position Upheld; Policy Not In Force | Pending | Not Confirmed |
Dec. 4, 2019 | Claim Denial | Automobile | Contract Language/Legal Issue | Pending | Not Confirmed |
July 16, 2019 | Other | Automobile | Question of Fact | Pending | Not Confirmed |