AssuranceAmerica Insurance Company

Evaluate Texas Auto Insurance by AssuranceAmerica Insurance Company

Compare with Others
Total Policies

None

(2023)
Total Complaints

59

2018-Present
Confirmed Complaints

5

2018-Present
2023: None
Complaint Index

Resolution Time Distribution

12

Under 30 Days

18

30-60 Days

11

60-90 Days

18

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 58 74.0 days
Business Auto 1 80.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
June 18, 2024 Premium Automobile Information Furnished Pending Not Confirmed
April 6, 2023 Claim Delays Automobile Contract Language/Legal Issue; Claim Settled Pending Not Confirmed
Jan. 17, 2023 Customer Service Automobile Company Position Upheld; Information Furnished Pending Not Confirmed
Dec. 16, 2022 Claim Delays Automobile Information Furnished; Claim Settled Pending Not Confirmed
Dec. 14, 2022 Customer Service Automobile Company Position Upheld; Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
Oct. 24, 2022 Claim Delays Automobile Additional Payment Expected; Question of Fact; Contract Language/Legal Issue Pending Not Confirmed
Oct. 6, 2022 Claim Delays Automobile Contract Language/Legal Issue; Claim Settled; Information Furnished Pending Not Confirmed
Aug. 29, 2022 Claim Delays Automobile Additional Monies Received; Claim Settled Pending Not Confirmed
June 2, 2022 Customer Service Automobile Contract Language/Legal Issue; Question of Fact; Information Furnished Pending Not Confirmed
April 28, 2022 Settlement Automobile Claim Settled; Question of Fact; Information Furnished Pending Not Confirmed
April 12, 2022 Claim Delays Automobile Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
March 9, 2022 Claim Delays Automobile Company Position Upheld; Additional Monies Received; Question of Fact Pending Not Confirmed
March 1, 2022 Claim Delays Automobile Additional Monies Received; Question of Fact Pending Not Confirmed
March 1, 2022 Claim Delays Automobile Question of Fact; Additional Monies Received Pending Not Confirmed
Feb. 23, 2022 Settlement Automobile Question of Fact Pending Not Confirmed