ANCHOR GENERAL INSURANCE COMPANY

Evaluate Texas Auto Insurance by ANCHOR GENERAL INSURANCE COMPANY

Compare with Others
Total Policies

15,571

(2024)
Total Complaints

120

2018-Present
Confirmed Complaints

33

2018-Present
2024: 10
Complaint Index

6.04

Resolution Time Distribution

34

Under 30 Days

19

30-60 Days

35

60-90 Days

32

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 119 70.0 days
Business Auto 1 63.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
March 3, 2025 Settlement Automobile Claim Settled; Information Furnished Pending Confirmed
Feb. 18, 2025 Claim Delays Automobile Additional Payment Expected; Information Furnished Pending Confirmed
Jan. 28, 2025 Claim Delays Automobile Corrective Action Taken; Information Furnished; Claim Settled Pending Confirmed
Jan. 13, 2025 Claim Delays Automobile Claim Settled; Information Furnished Pending Confirmed
Dec. 20, 2024 Claim Delays Automobile Corrective Action Taken; Question of Fact; Information Furnished Pending Confirmed
Dec. 3, 2024 Claim Delays Automobile Claim Settled; Information Furnished Pending Confirmed
Dec. 3, 2024 Claim Delays Automobile Information Furnished; Additional Payment Expected Pending Confirmed
Oct. 30, 2024 Claim Delays Automobile Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
Oct. 25, 2024 Claim Delays Automobile Additional Monies Received; Information Furnished Pending Confirmed
Oct. 4, 2024 Claim Delays Automobile Question of Fact; Information Furnished Pending Not Confirmed
Sept. 30, 2024 Claim Delays Automobile Information Furnished; Contract Language/Legal Issue; Claim Settled Pending Not Confirmed
Sept. 6, 2024 Claim Delays Automobile Information Furnished; Company Position Upheld; Contract Language/Legal Issue Pending Not Confirmed
Sept. 3, 2024 Claim Delays Automobile Corrective Action Taken; Information Furnished; Claim Settled Pending Confirmed
Aug. 28, 2024 Claim Delays Automobile Corrective Action Taken; Additional Payment Expected; Information Furnished Pending Confirmed
Aug. 21, 2024 Claim Delays Automobile Corrective Action Taken; Information Furnished; Claim Settled Pending Confirmed