ANCHOR GENERAL INSURANCE COMPANY

Evaluate Texas Auto Insurance by ANCHOR GENERAL INSURANCE COMPANY

Compare with Others
Total Policies

13,589

(2023)
Total Complaints

115

2018-Present
Confirmed Complaints

28

2018-Present
2023: 6
Complaint Index

7.83

Resolution Time Distribution

32

Under 30 Days

18

30-60 Days

34

60-90 Days

31

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 114 71.0 days
Business Auto 1 63.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Jan. 13, 2025 Claim Delays Automobile Information Furnished; Claim Settled Pending Confirmed
Dec. 3, 2024 Claim Delays Automobile Claim Settled; Information Furnished Pending Confirmed
Oct. 30, 2024 Claim Delays Automobile Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
Oct. 25, 2024 Claim Delays Automobile Information Furnished; Additional Monies Received Pending Confirmed
Oct. 4, 2024 Claim Delays Automobile Question of Fact; Information Furnished Pending Not Confirmed
Sept. 30, 2024 Claim Delays Automobile Information Furnished; Claim Settled; Contract Language/Legal Issue Pending Not Confirmed
Sept. 6, 2024 Claim Delays Automobile Company Position Upheld; Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
Sept. 3, 2024 Claim Delays Automobile Information Furnished; Corrective Action Taken; Claim Settled Pending Confirmed
Aug. 28, 2024 Claim Delays Automobile Corrective Action Taken; Additional Payment Expected; Information Furnished Pending Confirmed
Aug. 21, 2024 Claim Delays Automobile Corrective Action Taken; Claim Settled; Information Furnished Pending Confirmed
Aug. 20, 2024 Customer Service Automobile Information Furnished; Company Position Upheld Pending Not Confirmed
July 22, 2024 Claim Delays Automobile Claim Settled; Contract Language/Legal Issue; Information Furnished Pending Confirmed
July 9, 2024 Claim Delays Automobile Additional Payment Expected; Question of Fact; Information Furnished Pending Not Confirmed
July 5, 2024 Claim Delays Automobile Corrective Action Taken; Information Furnished; Claim Settled Pending Confirmed
July 2, 2024 Claim Delays Automobile Information Furnished; Additional Payment Expected; Corrective Action Taken Pending Confirmed