AMTEX AUTO INSURANCE AGENCY INC

Evaluate Texas Auto Insurance by AMTEX AUTO INSURANCE AGENCY INC

Compare with Others
Total Policies

None

(2023)
Total Complaints

10

2018-Present
Confirmed Complaints

3

2018-Present
2023: None
Complaint Index

Resolution Time Distribution

4

Under 30 Days

0

30-60 Days

5

60-90 Days

1

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 10 63.0 days
Business Auto 0 0.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
May 20, 2024 Premium Automobile Information Furnished; Premium Refunded Pending Not Confirmed
Nov. 30, 2023 Premium Automobile Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
Nov. 29, 2023 Premium Automobile Premium Refunded; Information Furnished Pending Not Confirmed
Oct. 30, 2023 Claim Denial Automobile Premium Refunded; Contract Language/Legal Issue; Company Position Upheld Pending Not Confirmed
Sept. 26, 2023 Other Automobile Information Furnished; Corrective Action Taken Pending Confirmed
Aug. 10, 2023 Other Automobile Information Furnished; Question of Fact Pending Confirmed
July 26, 2023 Premium Automobile Information Furnished; Premium Refunded Pending Not Confirmed
Nov. 2, 2022 Claim Delays Automobile Premium Refunded; Policy Not In Force; Additional Monies Received Pending Not Confirmed
May 11, 2021 Claim Delays Automobile Premium Refunded; Information Furnished Pending Not Confirmed
July 17, 2019 Premium Automobile Premium Refunded Pending Confirmed