American Transportation Group Insurance Risk Retention Group, Inc.
Evaluate Texas Auto Insurance by American Transportation Group Insurance Risk Retention Group, Inc.
Total Policies
None
(2023)Total Complaints
2
2018-PresentConfirmed Complaints
0
2018-Present2023: None
Complaint Index
Resolution Time Distribution
0
Under 30 Days1
30-60 Days0
60-90 Days1
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 1 | 40.0 days |
Business Auto | 1 | 250.0 days |
Truckers Policy | 0 | 0.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
March 3, 2021 | Claim Delays | Automobile | Claim Settled | Pending | Not Confirmed |
Aug. 9, 2019 | Other | Automobile | Contract Language/Legal Issue | Pending | Not Confirmed |