American States Insurance Company of Texas

Evaluate Texas Auto Insurance by American States Insurance Company of Texas

Compare with Others
Total Policies

None

(2023)
Total Complaints

11

2018-Present
Confirmed Complaints

4

2018-Present
2023: None
Complaint Index

Resolution Time Distribution

0

Under 30 Days

3

30-60 Days

3

60-90 Days

5

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 10 97.0 days
Business Auto 1 65.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
July 22, 2020 Claim Delays Automobile Question of Fact; Claim Settled Pending Not Confirmed
July 30, 2019 Claim Delays Automobile Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
May 10, 2019 Settlement Automobile Corrective Action Taken Pending Confirmed
Jan. 29, 2019 Claim Delays Automobile Claim Settled Pending Confirmed
Nov. 20, 2018 Claim Delays Automobile Question of Fact Pending Not Confirmed
March 26, 2018 Claim Delays Automobile Contract Language/Legal Issue Pending Confirmed
Feb. 13, 2018 Claim Delays Automobile Question of Fact; Company Position Upheld Pending Not Confirmed
Feb. 5, 2018 Settlement Automobile Question of Fact Pending Not Confirmed
Jan. 29, 2018 Claim Delays Automobile Additional Payment Expected; Complainant Retained Attorney Pending Not Confirmed
Jan. 18, 2018 Claim Delays Automobile Contract Language/Legal Issue Pending Confirmed
Jan. 16, 2018 Claim Delays Automobile Question of Fact Pending Not Confirmed