AMERICAN ROAD INSURANCE COMPANY, THE
Evaluate Texas Auto Insurance by AMERICAN ROAD INSURANCE COMPANY, THE
Total Policies
2
(2023)Total Complaints
1
2018-PresentConfirmed Complaints
1
2018-Present2023: 1
Complaint Index
8869.65
Resolution Time Distribution
0
Under 30 Days0
30-60 Days1
60-90 Days0
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 1 | 62.0 days |
Business Auto | 0 | 0.0 days |
Truckers Policy | 0 | 0.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
Oct. 6, 2023 | Claim Delays | Automobile | Claim Settled; Information Furnished; Corrective Action Taken | Pending | Confirmed |