American National County Mutual Insurance Company

Evaluate Texas Auto Insurance by American National County Mutual Insurance Company

Compare with Others
Total Policies

12,201

(2023)
Total Complaints

16

2018-Present
Confirmed Complaints

1

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

1

Under 30 Days

7

30-60 Days

4

60-90 Days

4

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 14 74.0 days
Business Auto 2 98.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
May 6, 2024 Claim Delays Automobile Information Furnished; Company Position Upheld Pending Not Confirmed
Feb. 29, 2024 Premium Automobile Contract Language/Legal Issue; Information Furnished; Company Position Upheld Pending Not Confirmed
Dec. 8, 2023 Claim Delays Automobile Claim Settled; Question of Fact Pending Not Confirmed
Nov. 13, 2023 Settlement Automobile Contract Language/Legal Issue; Question of Fact; Additional Payment Expected Pending Not Confirmed
Feb. 10, 2021 Claim Delays Automobile Information Furnished; Question of Fact Pending Not Confirmed
Oct. 8, 2020 Premium Automobile Premium Refunded Pending Not Confirmed
July 10, 2020 Claim Delays Automobile Claim Settled; Question of Fact Pending Not Confirmed
May 8, 2020 Claim Delays Automobile Question of Fact; Contract Language/Legal Issue Pending Not Confirmed
Feb. 11, 2020 Premium Automobile Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
Sept. 10, 2019 Claim Delays Automobile Information Furnished; Claim Settled Pending Not Confirmed
April 22, 2019 Premium Automobile Premium Refunded Pending Confirmed
Oct. 25, 2018 Claim Delays Automobile Consumer Withdraw Pending Not Confirmed
Aug. 21, 2018 Premium Automobile Contract Language/Legal Issue Pending Not Confirmed
June 6, 2018 Premium Automobile Question of Fact Pending Not Confirmed
March 6, 2018 Claim Delays Automobile Question of Fact Pending Not Confirmed