American Hallmark Insurance Company of Texas

Evaluate Texas Auto Insurance by American Hallmark Insurance Company of Texas

Compare with Others
Total Policies

None

(2023)
Total Complaints

8

2018-Present
Confirmed Complaints

3

2018-Present
2023: None
Complaint Index

Resolution Time Distribution

2

Under 30 Days

5

30-60 Days

1

60-90 Days

0

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 6 40.0 days
Business Auto 2 39.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Oct. 29, 2024 Settlement Automobile Company Position Upheld; Information Furnished; Question of Fact Pending Not Confirmed
July 29, 2024 Claim Delays Automobile Corrective Action Taken; Claim Settled; Information Furnished Pending Confirmed
Oct. 19, 2023 Claim Delays Automobile Question of Fact; Additional Payment Expected; Contract Language/Legal Issue Pending Not Confirmed
July 18, 2023 Claim Delays Automobile Question of Fact; Claim Settled Pending Not Confirmed
April 1, 2022 Claim Delays Automobile Additional Monies Received; Corrective Action Taken Pending Confirmed
Feb. 22, 2022 Claim Delays Automobile Information Furnished; Claim Settled Pending Confirmed
Sept. 22, 2021 Claim Delays Automobile Additional Payment Expected; Question of Fact; Contract Language/Legal Issue Pending Not Confirmed
March 18, 2021 Claim Delays Automobile Additional Monies Received; Claim Settled Pending Not Confirmed