American Bankers Insurance Company of Florida

Evaluate Texas Auto Insurance by American Bankers Insurance Company of Florida

Total Policies

1,073

(2023)
Total Complaints

11

2018-Present
Confirmed Complaints

3

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

3

Under 30 Days

2

30-60 Days

2

60-90 Days

4

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 9 65.0 days
Business Auto 1 217.0 days
Truckers Policy 0 0.0 days
Other 1 51.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
May 9, 2024 Claim Delays Automobile Question of Fact; Referred for Disciplinary Actn; Contract Language/Legal Issue Pending Confirmed
Jan. 29, 2024 Premium Automobile Information Furnished; Corrective Action Taken Pending Confirmed
April 18, 2023 Claim Delays Automobile Company Position Upheld; Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
Sept. 26, 2022 Claim Delays Automobile Company Position Upheld; Information Furnished Pending Not Confirmed
June 13, 2022 Claim Denial Automobile Information Furnished; Policy Not In Force Pending Not Confirmed
Nov. 3, 2021 Claim Delays Automobile Question of Fact; Additional Payment Expected Pending Not Confirmed
Feb. 8, 2021 Customer Service Automobile Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
June 15, 2020 Customer Service Automobile Company Position Upheld; Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
Feb. 12, 2020 Customer Service Automobile Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
April 12, 2018 Claim Delays Automobile Additional Monies Received Pending Confirmed
March 19, 2018 Customer Service Automobile Contract Language/Legal Issue Pending Not Confirmed