American Bankers Insurance Company of Florida
Evaluate Texas Auto Insurance by American Bankers Insurance Company of Florida
Total Policies
1,073
(2023)Total Complaints
11
2018-PresentConfirmed Complaints
3
2018-Present2023: 0
Complaint Index
0.00
Resolution Time Distribution
3
Under 30 Days2
30-60 Days2
60-90 Days4
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 9 | 65.0 days |
Business Auto | 1 | 217.0 days |
Truckers Policy | 0 | 0.0 days |
Other | 1 | 51.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
May 9, 2024 | Claim Delays | Automobile | Question of Fact; Referred for Disciplinary Actn; Contract Language/Legal Issue | Pending | Confirmed |
Jan. 29, 2024 | Premium | Automobile | Information Furnished; Corrective Action Taken | Pending | Confirmed |
April 18, 2023 | Claim Delays | Automobile | Company Position Upheld; Contract Language/Legal Issue; Information Furnished | Pending | Not Confirmed |
Sept. 26, 2022 | Claim Delays | Automobile | Company Position Upheld; Information Furnished | Pending | Not Confirmed |
June 13, 2022 | Claim Denial | Automobile | Information Furnished; Policy Not In Force | Pending | Not Confirmed |
Nov. 3, 2021 | Claim Delays | Automobile | Question of Fact; Additional Payment Expected | Pending | Not Confirmed |
Feb. 8, 2021 | Customer Service | Automobile | Contract Language/Legal Issue; Question of Fact | Pending | Not Confirmed |
June 15, 2020 | Customer Service | Automobile | Company Position Upheld; Contract Language/Legal Issue; Question of Fact | Pending | Not Confirmed |
Feb. 12, 2020 | Customer Service | Automobile | Contract Language/Legal Issue; Question of Fact | Pending | Not Confirmed |
April 12, 2018 | Claim Delays | Automobile | Additional Monies Received | Pending | Confirmed |
March 19, 2018 | Customer Service | Automobile | Contract Language/Legal Issue | Pending | Not Confirmed |